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Front Desk Software

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Photo of Charmaine Petersen
Xero Accounting Software
I was wondering when Xero will be integrated into Front Desk? I had a conversation last year with one of the technicians who mentioned it...
  • 15 me toos
  • 36 replies
  • Idea
  • Planned
Photo of Timothy
Xero integration beta testing
Smartsoft is pleased to announce that we have now completed the Xero integration and are in the final stages of internal testing and do...
  • 1 me too
  • 0 replies
  • Announcement
Photo of Tony Taddeo
PracSuite Survey
Thank you to everyone who participated in the recent PracSuite user survey. With the information gathered we were able to gain some exce...
  • 1 me too
  • 0 replies
  • Announcement
Photo of Libertyh39#
We'd like to be able to track the number of clinic visits the patient has had with us.
Under "Clinic Notes" we'd like to be able to track the number of clinic visits the patient has had with us. When we print out the "Appoin...
  • 1 me too
  • 2 replies
  • Idea
Photo of Nathan
How to manage stock in Front Desk
Stock Control in Front Desk Front Desk includes stock control features to help manage the inventory of products sold at your practice. T...
  • 1 me too
  • 0 replies
  • Article
Photo of Timothy
Your first 6 months’ Tyro terminal rental can be waived
            Our friends at Tyro are offering to waive the first 6 months’ terminal rental for new customers that apply before December ...
  • 1 me too
  • 0 replies
  • Article
Photo of Timothy
Web Appointment Book and Insights Dashboard pre-release 7.2.0
3/12/2018 Front Desk Web Appointment Book and Insights Dashboard pre-release version 7.2.0 is now available to download from the Support ...
  • 1 me too
  • 0 replies
  • Article
Photo of Joyaa Antares
"FrontDeskANZHealth.dll" infected - please advise
Hi crew,Just installed 18.2.4 on a laptop and had the message from the laptop's virus scanner, Avast: "We have moved FrontDeskANZHealth.d...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Vital Core
Transfering money from 1 billing account to another
Can Smartsoft look at some method to transfer money from one billing account to another. Often a patient has credit in one account that t...
  • 5 me toos
  • 3 replies
  • Idea
Photo of Ellee Wynne
Ability to apply discount when billing
Hi Guys, We are a natural health clinic and we give patients discounts on their supplements for their birthday day etc. We currently do...
  • 8 me toos
  • 3 replies
  • Idea
  • Planned
Photo of Atlas
Paperless Receipting
Im trying to set up Paperless receipting. Under System info/Defaults/ the receipt/bill/payment box doesn't seem to be there.  Can we do p...
  • 2 me toos
  • 1 reply
  • Question
  • Answered
Photo of Meaghan - KingsWilliam Natural Health Care
Question about NextAppointment tag
Hi everyone, This is a bit tricky to explain. We have an SMS reminder setup for our patients with the <<NextAppointmentInPeriod>> tag.....
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Dr Goran
Patient Responding to SMS Reminder With Emoji
When a patient receives an appointment reminder and responds with a thumbs up emoji to indicate they are coming, we receive a response in...
  • 4 me toos
  • 3 replies
  • Problem
Photo of Rebecca
Automated SMS reminders
Hi, I would love frontdesk to automatically send the SMS reminders to my patients, without us manually doing it through the reports and u...
  • 12 me toos
  • 9 replies
  • Idea
  • Planned
Photo of Paul Bramley
Check in kiosk
Our clinic is getting rather large and we have seen at our doctors surgery they use the Jayex check in kiosk for patient arrivals and to ...
  • 10 me toos
  • 10 replies
  • Idea
  • Not Planned