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Practice Management

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Recent Conversations
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Photo of Timothy
Xero integration beta testing
Smartsoft is pleased to announce that we have now completed the Xero integration and are in the final stages of internal testing and do...
  • 1 me too
  • 0 replies
  • Announcement
Photo of Tony Taddeo
PracSuite Survey
Thank you to everyone who participated in the recent PracSuite user survey. With the information gathered we were able to gain some exce...
  • 1 me too
  • 0 replies
  • Announcement
Photo of Timothy
Your first 6 months’ Tyro terminal rental can be waived
            Our friends at Tyro are offering to waive the first 6 months’ terminal rental for new customers that apply before December ...
  • 1 me too
  • 0 replies
  • Article
Photo of Steven
Official - Allied Health Recovery Request Form
Smartsoft has been working with SIRA over the last few weeks to develop the latest version (August 2016) of the Allied Health Recovery Re...
  • 1 me too
  • 2 replies
  • Article
Photo of Andrew
Medicare / DVA Online Claiming - Payment Processing Delays
[Update] The delay in Medicare Payment Reports appears to be resolved.  We have received reports from users of Medicare / DVA Online Cla...
  • 1 me too
  • 0 replies
  • Article
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New Patient retention
Can we get a report that assists with retention tracking. Nookal has this report and it is great.
  • 2 me toos
  • 4 replies
  • Idea
Photo of Teresa O'Donnell
Electronic Forms: new patient information
As one of our practices is paperless, we were hoping to have a simple new patients form available electronically ie. on a tablet whereby ...
  • 31 me toos
  • 34 replies
  • Idea
  • Planned
Photo of Adelaide Road Psychology
Emails - Multiple Attachments
Is there any way when emailing a client we can attach multiple files on front desk?  It would be very useful so then we would not have to...
  • 6 me toos
  • 4 replies
  • Question
  • Answered
Photo of Tony Taddeo
PracSuite – Smartsoft’s New Professional Cloud Product - Coming 2019
Hi Community The Smartsoft team is excited to share with our users a new project that we have been developing this year. PracSuite is a...
  • 13 me toos
  • 3 replies
  • Announcement
Photo of Timothy
Physitrack integration with Front Desk
We’re pleased to announce that Smartsoft has entered into an agreement with Physitrack to integrate their patient engagement and Teleheal...
  • 3 me toos
  • 9 replies
  • Article
Photo of Andrew
Medicare Online Claiming & Medicare Easyclaim - Service Outage (18/09/2018)
The Department of Human Services has advised Smartsoft that Medicare Online and Easyclaim services are experiencing an outage of service ...
  • 1 me too
  • 0 replies
  • Announcement
Photo of Sarah
Appointment Reports
Hi there, I have found some instructions to generate the Appointments Report (to get a list of cancelled appointments for each practition...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Timothy
Tyro HealthPoint or HICAPS?
Smartsoft offers built-in support with both Tyro HealthPoint and HICAPS for Health Fund, EFTPOS and Medicare Easyclaim integration. We ar...
  • 4 me toos
  • 2 replies
  • Article
Photo of Timothy
Introducing ANZ HealthPay
Front Desk is now integrated with ANZ HealthPay Plus, a seamless and secure solution, allowing you to process private health fund and M...
  • 1 me too
  • 2 replies
  • Announcement
Photo of Damian Gough
Mailchimp segment by Item Group
I would like to add people to a Mailchimp segment triggered by the purchase from an item group. Does this happen automatically, or do I h...
  • 1 me too
  • 2 replies
  • Question
  • Answered