Tyro - Special offer for Front Desk Users
Tyro has been helping health professionals run their practices smoothly for over a decade by providing health fund claiming, Medicare E...
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Electronic Forms: new patient information
As one of our practices is paperless, we were hoping to have a simple new patients form available electronically ie. on a tablet whereby ...
Patient Christmas Greeting By SMS
As we approach the end of year holiday period, you may want to touch base with your patients to advise them of your opening times and to ...
Smartsoft - Christmas Office Hours 2019
Our office will be closed from 5.00pm (ACDT) Tuesday, 24 December 2019 for the Christmas & New Year holiday period, and will re-open at 9...
Windows 7 and Server 2008 end of support
On 14 January 2020, Microsoft will no longer provide security updates or support for PCs with Windows 7, Server 2008 and Server 2008 R2. ...
PracSuite – Smartsoft’s New Professional Cloud Product - Coming Soon
Hi Community The Smartsoft team is excited to share with our users a new project that we have been developing this year. PracSuite is a...
PracSuite: Frequently Asked Questions
Thank you to all who participated in the recent survey regarding PracSuite, Smartsoft's cloud-based solution launching in 2020. To foll...
2019 pros and cons for HICAPs vs Tyro vs HealthPay?
Hi would appreciate updated experiences using these platforms Thank you!!
How can the Front Desk - Physitrack integration help your practice?
Creating greater efficiencies and smoother processes for Front Desk users has always been a key priority at Smartsoft. Last year, we he...
Visiting Adelaide for the APA Transform 2019 Physiotherapy Conference?
Clients who are attending the physiotherapy conference in Adelaide next week are welcome to visit Smartsoft at our office at 107 Flinders...
Adding a recall when cancelling an appointment
New in Front Desk version 19.0.1 is the ability to add a patient recall when cancelling an appointment. Before using this feature, ensur...
Medicare Online Claiming - Payment Reports Unavailable [19/08/2019]
We have been advised by the Department of Human Services that Bulk Bill Processing and Payment Reports are temporarily unavailable due to...
Practitioners- Care required when deciding on business opportunities
Practitioners are experts in their professional fields; however, they should take care when entering into business ventures outside of th...
Google Ads conversion tracking issue
Question regarding Front Desk and Google AdsWe're able to track how many people end up on our website via a Google Ad and click on a book...
Generating Reports
Needing to work out - LTV (Total revenue / Total number of new consults (including WC/TAC/same patient representing with new problem). H...
This is a general forum sharing questions and information about practice management not related specifically to Smartsoft products.
