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Patient Booking Gateway

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Photo of Timothy
Xero integration beta testing
Smartsoft is pleased to announce that we have now completed the Xero integration and are in the final stages of internal testing and do...
  • 1 me too
  • 0 replies
  • Announcement
Photo of Scott
New Patient vs Guest Patient booking
Hi guys, we have been using online bookings for a while now and would like to suggest an edit for future updates if possible. We have a ...
  • 3 me toos
  • 5 replies
  • Idea
  • Implemented
Photo of Craig Sperling
Online Booking Gateway: Multiple Available Appointment Types
In our clinic most of our practitioners have different intervals for a Standard and New Client.For the longer New Client times we set asi...
  • 1 me too
  • 2 replies
  • Idea
Photo of Andrew
Front Desk - Production Upgrades (13 November 2018)
We are pleased to announce that the following Front Desk upgrades have been given Production designation, meaning they have been thorough...
  • 1 me too
  • 0 replies
  • Announcement
Photo of Charbel Chehade
Displaying practitioner days on patient booking gateway
Is there a way of displaying practitioner hours on the patient booking gate way so patients know what days/hours all practitioners work? ...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Debbie
Selecting Morning, Afternoon, Evening Appts
Hi team, Just wondering in the next update to consider changing the Morning, Afternoon, Evening buttons to a opt-in selection, unlike no...
  • 1 me too
  • 3 replies
  • Idea
  • Implemented
Photo of Timothy
Patient Booking Gateway pre-release 6.3.1
Front Desk Patient Booking Gateway pre-release version 6.3.1 is now available to download from the Support section of the Smartsoft websi...
  • 1 me too
  • 0 replies
  • Article
Photo of Sarah
Booking Gateway and self-updating patient details
We have just realised that patients can easily update their contact details (mobile and email) via the online booking gateway. This usual...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Tony Taddeo
PracSuite – Smartsoft’s New Professional Cloud Product - Coming 2019
Hi Community The Smartsoft team is excited to share with our users a new project that we have been developing this year. PracSuite is a...
  • 13 me toos
  • 3 replies
  • Announcement
Photo of Timothy
Front Desk - Pre-Release Upgrades (31 October 2018)
We are pleased to announce the following Pre-release upgrades for the Front Desk suite of products. Pre-release versions have gone throug...
  • 1 me too
  • 0 replies
  • Announcement
Photo of OakbankPhysio
Confirmation email after Patient Books via Gateway Bookings
Is there an auto Booking Confirmation email that goes to the patient after they Book via the Gateway?  Our patients are concerned that th...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of OakbankPhysio
Rescheduled Appointments via Web Booking, communication to not only Front Desk, but to Practitioner
Web Bookings. When a Booking is Cancelled, the Program places a Message on Front Desk and also emails the Practitioner. Would like the sa...
  • 2 me toos
  • 2 replies
  • Idea
  • Planned
Photo of Kristina
Ability to Add Logo to Patient Booking Gateway Email Templates
It would be very appreciated if there was an ability to add our practice logo to emails that are sent through the PBG.  At the moment if ...
  • 2 me toos
  • 3 replies
  • Idea
Photo of Timothy
How to Set Up a New Practitioner File
This article covers: Creating a Practitioner File Creating a User Login Adding Columns to the Appointment Book Practitioner Availability...
  • 2 me toos
  • 0 replies
  • Article
Photo of Ben Kewish
Booking Gateway - Filter by practitioner, multiple sites
Hi Team, we've had a few patients recently complain that when they're trying to book online they have to select location first, then moda...
  • 2 me toos
  • 1 reply
  • Idea
  • Under Consideration