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Photo of Timothy
Xero integration beta testing
Smartsoft is pleased to announce that we have now completed the Xero integration and are in the final stages of internal testing and do...
  • 1 me too
  • 0 replies
  • Announcement
Photo of Jess
Calculations of the utilisation tool in Insights
We have been experimenting with the utilisation tool and have come across the below issues: DNA’s are currently being included as utilis...
  • 2 me toos
  • 3 replies
  • Question
  • Answered
Photo of Tony Taddeo
PracSuite Survey
Thank you to everyone who participated in the recent PracSuite user survey. With the information gathered we were able to gain some exce...
  • 1 me too
  • 0 replies
  • Announcement
Photo of Gary Simpson
Utilisation Widget in Insights
Trouble with some calculations of the utilisation tool
  • 1 me too
  • 1 reply
  • Problem
  • Not a Problem
Photo of Timothy
Web Appointment Book and Insights Dashboard pre-release 7.2.0
3/12/2018 Front Desk Web Appointment Book and Insights Dashboard pre-release version 7.2.0 is now available to download from the Support ...
  • 1 me too
  • 0 replies
  • Article
Photo of Andrew
Front Desk - Production Upgrades (13 November 2018)
We are pleased to announce that the following Front Desk upgrades have been given Production designation, meaning they have been thorough...
  • 1 me too
  • 0 replies
  • Announcement
Photo of Timothy
Web Appointment Book and Insights Dashboard pre-release 7.1.1
31/10/2018 Front Desk Web Appointment Book and Insights Dashboard pre-release version 7.1.1 is now available to download from the Support...
  • 1 me too
  • 0 replies
  • Article
Photo of Atlas
Web Appointment Book not working
The Web Appointment book stopped working outside of the clinic wifi 2 weeks ago. (standard version). Up until then it was working fine. W...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Tony Taddeo
PracSuite – Smartsoft’s New Professional Cloud Product - Coming 2019
Hi Community The Smartsoft team is excited to share with our users a new project that we have been developing this year. PracSuite is a...
  • 13 me toos
  • 3 replies
  • Announcement
Photo of Timothy
Introducing Front Desk Insights
We are excited to announce Front Desk Insights, a new reporting dashboard that allows users to create customisable widgets and present th...
  • 6 me toos
  • 6 replies
  • Article
Photo of Timothy
Using the Insights Dashboard to calculate practitioner utilisation rates
The following information will help users understand how to configure the Front Desk Appointment Book to calculate accurate practitioner ...
  • 1 me too
  • 1 reply
  • Article
Photo of Timothy
Front Desk - Pre-Release Upgrades (31 October 2018)
We are pleased to announce the following Pre-release upgrades for the Front Desk suite of products. Pre-release versions have gone throug...
  • 1 me too
  • 0 replies
  • Announcement
Photo of Joanna
Restricted User Access not translating to Web Appointment Book
I am concerned about a huge security problem I have just discovered. I don't know if this has always been an issue, or if it is a by-prod...
  • 1 me too
  • 2 replies
  • Problem
  • Acknowledged
Photo of Timothy
Front Desk - Production Upgrades (17 July 2018)
We are pleased to announce that the following Front Desk upgrades have been given Production designation, meaning they have been thorough...
  • 2 me toos
  • 0 replies
  • Announcement
Photo of Catherine Crestani
Clinical notes via web plus?
Is there a way to write clinical notes when you are not on a computer and using the web based version? We are a mobile clinic and it woul...
  • 6 me toos
  • 3 replies
  • Question
  • Answered