Appointment book report with contact phone numbers
Hi Everyone,Yesterday we had a full power outage due to the electric storms in our area. Our clinic lost power for 5 hours, meaning we ha...
Amber Quirk
Joined on July 2, 2015
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Prepayment and term class bookings
Hi there. I would LOVE if it were possible to use the PBG so that a patient can book in for a term/group of classes. For example, we run ...
Appointment type to match text message
It would be great if somehow the appointment type can correlate to a specific text message so it doesn't need to be adjusted manually. F...
Copy security access codes for a new user
When choosing the security access codes for a new user, is there a quick way of doing this? Using version 16.9.4 I found that I needed ...
DVA End of Cycle Report
Hi All - Given the new changes to DVA referrals, is it possible to have the DVA End of Cycle Report for allied health providers uploaded ...
Did not attend
Hi there. I would like to suggest a way to mark a patient as Did Not Attend, especially in a group booking to make the group change colou...
Xero Accounting Software
I was wondering when Xero will be integrated into Front Desk? I had a conversation last year with one of the technicians who mentioned it...
Check in kiosk
Our clinic is getting rather large and we have seen at our doctors surgery they use the Jayex check in kiosk for patient arrivals and to ...
Official - Allied Health Recovery Request Form
Smartsoft has been working with SIRA over the last few weeks to develop the latest version (August 2016) of the Allied Health Recovery Re...
Signature required for Medicare Online?
Can anyone clarify whether we need patients signature when using Medicare or DVA online?
Item Codes - Same Code Different Fee
We have two psychologists who use the same item code but they both charge a different fee. Is there a way to link item code/fee to each ...
Medicare Online Claiming - Patient Consent ?
I assume that verbal consent to claim online is accepted from Medicare for an online claim, as opposed to a signature?
HICAPS Go or Medipass Integration?
Hello Front Desk Team, Thank you for your ongoing support. We are being introduced to a Medipass - HICAPS Mobile integration that patien...
Hicaps GO
Wondering if Smartsoft has any future plans to intergrate with Hicaps GO?
Physitrack
As a chiropractor I'm interested in my patients doing rehab exercise to enhance their outcomes. Does any one use physitrack for prescrib...
Referral sources
Hi There, We are trying to capture how our leads come to our
clinic and it is therefore very important that we see exactly what channel ...
Attn Smartsoft Frontdesk users!
Attention Front Desk Users! I arm looking for a few larger clinics who use Front Desk as their PM system. I am an owner of a large clinic...
Invoice Search Icon
Is it possible to put an icon for "Search Invoices" on the shortcut bar above the appointment book. At present we can only access it und...
Text messages for two appointments
We are having an issue with the text messages if a patient has two appointments on the one day. EG - if they have an appointment at 9am f...
Emergency Button
Have you thought of introducing an emergency button to Smartsoft. Some sort of panic button that can alert reception staff is the practit...