Did not attend
Hi there. I would like to suggest a way to mark a patient as Did Not Attend, especially in a group booking to make the group change colou...
Amber Quirk
Joined on July 2, 2015
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Xero Accounting Software
I was wondering when Xero will be integrated into Front Desk? I had a conversation last year with one of the technicians who mentioned it...
Check in kiosk
Our clinic is getting rather large and we have seen at our doctors surgery they use the Jayex check in kiosk for patient arrivals and to ...
Official - Allied Health Recovery Request Form
Smartsoft has been working with SIRA over the last few weeks to develop the latest version (August 2016) of the Allied Health Recovery Re...
Signature required for Medicare Online?
Can anyone clarify whether we need patients signature when using Medicare or DVA online?
Item Codes - Same Code Different Fee
We have two psychologists who use the same item code but they both charge a different fee. Is there a way to link item code/fee to each ...
Medicare Online Claiming - Patient Consent ?
I assume that verbal consent to claim online is accepted from Medicare for an online claim, as opposed to a signature?
HICAPS Go or Medipass Integration?
Hello Front Desk Team, Thank you for your ongoing support. We are being introduced to a Medipass - HICAPS Mobile integration that patien...
Hicaps GO
Wondering if Smartsoft has any future plans to intergrate with Hicaps GO?
Physitrack
As a chiropractor I'm interested in my patients doing rehab exercise to enhance their outcomes. Does any one use physitrack for prescrib...
Referral sources
Hi There, We are trying to capture how our leads come to our
clinic and it is therefore very important that we see exactly what channel ...
Attn Smartsoft Frontdesk users!
Attention Front Desk Users! I arm looking for a few larger clinics who use Front Desk as their PM system. I am an owner of a large clinic...
Invoice Search Icon
Is it possible to put an icon for "Search Invoices" on the shortcut bar above the appointment book. At present we can only access it und...
Text messages for two appointments
We are having an issue with the text messages if a patient has two appointments on the one day. EG - if they have an appointment at 9am f...
Emergency Button
Have you thought of introducing an emergency button to Smartsoft. Some sort of panic button that can alert reception staff is the practit...
Public Holiday in relation to clinic
It would be great if you could edit a public holiday in relation to the clinic. We have different clinics in different states and some pu...
Cloud based Software
We are a large expanding practice with locations across NSW/VIC/ACT, as our business grow we hope to continue using Smartsoft software, h...
Invoice numbers in Transaction screen
Is there anyway the invoice number can appear in the transaction screen to assist when entering payments. It will help match up invoice n...
Tracking new patients
Is there a way to track the rescheduling of new patients? We would like to have a report on how many new patients a partitioner has seen ...
Letter tag date formats
Could we please have more customise options for the date tags for standard letters. I'd really like to be able to have my dates appear wi...