Conversations

Conversations 81 - 100 of 278
Photo of Andrea
SMS appt time incorrect
One of our pts recently received an SMS confirming her appt for 8.30am, yet her appt in FDesk was booked for 5.15pm.  Has only happened t...
  • 1 me too
  • 4 replies
  • Problem
  • Not a Problem
Photo of Andrew
'Petya' Ransomware - User Update
Please be aware that another large-scale ransomware, believed to be a variant of the 'Petya' malware, is spreading globally with countles...
  • 1 me too
  • 1 reply
  • Article
Photo of Rudi
Product Refund
How do we refund a product that is returned by a patient? We have used the refund option in frontdesk, but the product still shows as be...
  • 5 me toos
  • 1 reply
  • Question
  • Answered
Photo of Andrew
Smartsoft SMS - Service Disruption
Please note that patients may be unable to reply to SMS messages sent between 1:46PM and 1:56PM (ACST) on 1-05-2017. This is due to a bri...
  • Andrew, 2 years ago

  • 1 me too
  • 0 replies
  • Article