Conversations
There's a new button on the Patient Additional tab entitled "Whitecoat" Find/Invite. Any Idea whit it's about?
Is there a way to change the order of attachments within the patient file?
When uploading scanned pdf's we can change the order at the time of attaching the documents but once they are attached I can't find a way...
SMS costs and restrictions
Costs and restrictions on SMS. Why are we still being charged so much, 10c, for each SMS? I know the reasoning previously offered , that...
Transferring from paper files to e-records
We are just about to convert our 28 year old practice to e-records and would love to find out how others in the community have handled th...
Sys. Info > App't Book shows week starts on Saturday, but Appointment book still shows week starts Monday -?
Hi We have set the first day of the week to be Saturday, but the Appointment book still shows week starting on a Monday (so we don't see ...
Going online and Paperless
Hello, We are trying to "get" with the times :)We would like to do the following
X-Ray integration from inteleViewer
Create an online new...
Health Insurance Fund information in 'Billing' window
We are a preferred provider for a particular health insurance fund, which means that their members are charged a lower rate than our stan...
Automated Nightly Backups
I have set up automated backups using sqlcmd and Task Scheduler running a stored proc as per the instructions from the Microsoft site for...
Small Laptop to use for Clinical Notes on FrontDesk.
About to purchase a small Laptop to use for Clinical Notes on FrontDesk. Is there one that you would recommend? What size would be best ...
Appointment Book Rules - One off changes
Something I've been thinking about for a while, but finally decided to post. A really good function would be the ability to alter individ...
Saving typed email contents if the email fails to send.
If an email fails to send then all the typed information is lost. This means retyping all the contents again. This is very annoying and...
Printing Options - Invoice/Receipt
Hi, since the update we can no longer set A5 Portrait for Receipts AND A4 Portrait for Invoices (under System Information - Invoice/Recei...
Appointment Book Rules - Reports and Utilities
In the new release (17.1.5) there is now access to Appointment Book Rules via the "Reports & Utilities" section of the Appointment Book. ...
HICAPS Go / Hicaps Integration through Frontdesk?
Does anyone have the HICAPS connected to FrontDesk and the new HICAPS GO system? Do they integrate well? We are yet to connect to eithe...
HiCAPS v Tyro - updated experiences please
Hi All, Feedback appreciated. I have used tyro now for many years with good results and a wonderfully easy helpdesk, which to be fair I h...
Seeing multiple attachments at a glance
It would be great to be able to see at a glance in the email window the names of the files that have been attached to the email prior to ...
Ability to see patient name when processing payment transaction
HI . I would like to suggest an edit to the positioning of the payment page on the computer screen. When entering a receipt or bill, the ...






