Electronic Forms: new patient information
As one of our practices is paperless, we were hoping to have a simple new patients form available electronically ie. on a tablet whereby ...
david donkin
Joined on April 17, 2015
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Is there a way to block or blacklist a person from using the Gateway to book an appointment?
Hi Team,We have a patient who regularly fails to attend their appointment and we have decided not to book them in again. Is there a way ...
Automated SMS reminders
Hi, I would love frontdesk to automatically send the SMS reminders to my patients, without us manually doing it through the reports and u...
Default Item Codes per Appointment Type
Is it possible to assign default Item Codes for All appointment Types. At the moment there is only one default item code for New Patient...
Email reminders need to reset with change appointment
When we use the "Change Appointment" function after reminder emails have been sent, the appointment in the new time slot keeps the email ...
Physitrack
As a chiropractor I'm interested in my patients doing rehab exercise to enhance their outcomes. Does any one use physitrack for prescrib...
Physitrack integration with Front Desk
We’re pleased to announce that Smartsoft has entered into an agreement with Physitrack to integrate their patient engagement and Teleheal...
Multiple allied health provider occupations Physio, OT and Speech
Is there anyone using Front Desk for multiple allied health provider occupations, we have Physio, OT and Speech and wondering if is has b...
Contact information/instructions on patient card General Tab
Hi Guys, Would you consider creating an area on the patient card "General Tab" for notes relating to contact instructions? This would mak...
Reprinting transactions in bulk once payment is made
Hi, Trying to reprint past transactions for a client today, the reprint gives us an individual page for each invoice number. Can we conso...
Invoice Search Icon
Is it possible to put an icon for "Search Invoices" on the shortcut bar above the appointment book. At present we can only access it und...
What is the best tablet to use with Frontdesk?
We are considering using them in the Physiotherapy practice and would love to have some feedback from other users.
Letter tags for patient labels using the Dymo printer
We purchased a Dymo label printer to print our new patient labels through Front Desk. The label printer is great but the generic options ...
Frontdesk update
I would love to hear any feedback from anyone who has updated to the new version of Frontdesk and the new set up of invoices and statemen...
We are thinking of moving to Tyro from HICAPS
We are thinking of moving to Tyro in the hope that it will take less time to process claims than does HICAPS. I would like to hear from a...
SMS Replies from Messages
Thanks for the update and the reply direct from the messages on side of appointment book is fantastic - can we have it so it doesn't ask ...
electronic outcome measures
Is it possible to have patients complete various forms collecting the information we need on an iPad/tablet in the waiting room and impor...
HiCAPS v Tyro - updated experiences please
Hi All, Feedback appreciated. I have used tyro now for many years with good results and a wonderfully easy helpdesk, which to be fair I h...
Does anyone use Tyro through a Remote Desktop Connection to a cloud server?
We are looking at getting Tyro but having read previous posts about it's connection issues I just wanted to see if anyone is in a similar...
Introduction to Clinical Notes: Templates
This article follows on from Introduction to Clinical Notes: Essentials. In this article we will discuss the use of Clinical Notes Templ...