Conversations

Conversations 1 - 20 of 29
Photo of Heidi
Multiple Column Practitioner PBG
With the patient booking gateway, should it be able to show available times that are in column 2 for a practitioner or does it only show ...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of SydSportsMed
Logging Users Out
Some of our practitioners are notoriously bad at logging out of Front Desk.  This has (at times) created an issue when others try to log-...
  • 7 me toos
  • 9 replies
  • Idea
Photo of Vital Core
Users
Often we fall into the issue that a staff member has not logged out of smartsoft and then another user can't access the system. Based on ...
  • 5 me toos
  • 1 reply
  • Problem
  • Archived
  • Merged
Photo of Heidi
Mandatory Fields
We use resources to manage the rooms into which a client/therapist are booked. It would be helpful if some fields such as 'resource' coul...
  • 2 me toos
  • 1 reply
  • Idea
Photo of Emily
report on appointment type
Is there a combination of report options that would allow a report on the following: All appointments for a particular appointment type b...
  • 3 me toos
  • 1 reply
  • Question
  • Answered
Photo of Heidi
Secondary Practitioner
We have numerous situations each week where two practitioners will be booked into a single client appointment (see examples below). It wo...
  • 4 me toos
  • 4 replies
  • Idea
Photo of Rudi
Tracking new patients
Is there a way to track the rescheduling of new patients? We would like to have a report on how many new patients a partitioner has seen ...
  • 10 me toos
  • 6 replies
  • Idea
  • Implemented