Electronic Forms: new patient information
As one of our practices is paperless, we were hoping to have a simple new patients form available electronically ie. on a tablet whereby ...
HFC Reception
Joined on May 19, 2016
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Where have the details gone?
Where have the details gone? Usually I can hover over the clients name in the book and it will show up with next app, and status etc, bu...
Is there a way to change the order of attachments within the patient file?
When uploading scanned pdf's we can change the order at the time of attaching the documents but once they are attached I can't find a way...
Default Item Codes per Appointment Type
Is it possible to assign default Item Codes for All appointment Types. At the moment there is only one default item code for New Patient...
PracSuite – Smartsoft’s New Professional Cloud Product - Coming Soon
Hi Community The Smartsoft team is excited to share with our users a new project that we have been developing this year. PracSuite is a...
Digital Signatures
I would love an option to add a digital signature to letters so we can send them signed directly from the system
Adding "fax number" to the Search On section
Can you pls add "fax number" to the Search On section in Search on Patient and Search on GP/Medical Referrer fields. We have come across ...
Appointment made details (for changed appointments)
If a patient arrives too late for their appointment but is able to be slotted in for a later appointment on the same day the appointment ...
Searching for patients to included preferred name
I was wondering if when you search for patients, either by "name" or by "surname,name" - that the search would also pick up preferred nam...
Pop up reminders/notificatons
It would be great if you could set-up reminders/notifications in Frontdesk for things like (e.g.sending out SMS appt reminder, turn on x-...
Appointment Types Being Able to be Divided into Schedules
We have multiple services at our practice and within each service we have multiple appointment types. We have divided the services into ...
Different coloured indicator for SMS and Email reminders on appointment book
Deleting items in Events
I would like to delete some items in Events that are irrelevant however, I can only do one at a time and not in bulk. Everytime I delete ...
Hicaps GO
Wondering if Smartsoft has any future plans to intergrate with Hicaps GO?
Reduced Clinical Note Access
Is there a way to limit the access a user has, to just see specific users clinical notes? IE Can we set up a physio to only see their not...
Adding a link to cdmNet files in clinical notes
Is it possible to have a link in clinical notes that would take you directly to the patients cdmNet file. This would allow direct access...
"Override Payment Amount" on cash sales
On occasion we have people who have miscalculated how much cash they need or just simply didn't have enough on them. Why is there no Over...
Photograph dermatology and store
Can the more sophisticated users or tech. Support advise me how I am best to start collecting photos of patient presentations and add to ...
GP patient lists...
Hi, just wonderng whether we could see how many patients come from/ see the same GP without the GP being listed as the referrer
Last Appointment time past, not last visit date.
I'd love to have a letter tag to include in emails that the time elapsed since a patients last visit with a given practitioner. Currentl...