Update - Invoices/receipts
Since
the update, we can no longer easily re-print or email our clients a receipt
containing their completed class packs to take to the...
In Stride Health Clinic
Joined on May 9, 2016
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Treatment Plan/Calendar year
Hi. We are finding the treatment plan counter very useful for keeping track of visits under Mental Health Plan referrals. If a client has...
Duplicate GP entries
Could you please consider a warning/pop up box when new GP details with the same GP name are entered? We could select to either use exist...
Report for unarchived patients listing their last & next appointment
I am trying to generate a report listing all of our 'unarchived' patients who do not have a next appointment or recall. I have tried play...
Body charts - ticks & copy/paste
Hi guys, any chance you could add a 'tick' to the body chart stamps somewhere down the track? Most of my patients have multiple areas of...
Notifying Clinician when appointment is made
Hi Front Desk Team, Thanks for your ongoing support. I wanted to see whether we can create a function where we can choose to email the p...
Email Practioner when patient books via Gateway?
Hi Team, I was wondering if it's possible to add an "Email Practitioner" option in the Gateway Configuration window under Email tab. Curr...
Ability to control daily SMS/Email reminders via WebPlus
I know that you can schedule these bulk reminders ahead of time, but things change.
SMS Replies from Messages
Thanks for the update and the reply direct from the messages on side of appointment book is fantastic - can we have it so it doesn't ask ...
Accessing details of clients who do not conclude the online booking process
Hi, with the online booking gateway, when a patient reserves but then does not conclude/finalise an appointment booking, is there a way i...
Default email address when sending from attachments
Hi, Is it possible to have the third party email address as the default address when sending from attachements. It currently uses the pa...
electronic outcome measures
Is it possible to have patients complete various forms collecting the information we need on an iPad/tablet in the waiting room and impor...
Practitioner name.
It would be good if we could drop the next appointment practitioner's first name only into our outgoing sms messages. Could this be look...
HICAPS Go / Hicaps Integration through Frontdesk?
Does anyone have the HICAPS connected to FrontDesk and the new HICAPS GO system? Do they integrate well? We are yet to connect to eithe...
Diary "fit to page"
Could you develop a button or similar to make the diary "fit to page" so we could do a one click to make the whole diary for any given da...
LANTERN PAY for TAC payments/invoicing.
Is Smartsoft looking at the addition of LANTERN PAY for TAC and NDIS payments/invoicing. Apparently they are asking for registered int...
Report that gives percentange of booking capacity?
Is there a report that gives the clinic's percentage of total bookings (ie on any given day / mnth / period selection, how close to maxim...
Quick buttons for letters
Hi, We are in the process of doing treatment plans for each patient and are generating this through our letters. It would be really helpf...
Selecting MULTIPLE transactions when printing an invoice: Enabling shift key please
I am trying to select multiple transactions, which I want to print on a single invoice [ACCOUNT (Tax Invoice)]. If I press the Ctrl key, ...
How to determine which shift is the busiest each week
Hi, We would like to determine which shift is the busiest (i.e. least empty space) each week for each practitioner. Is there a way to ...