Demographics
Just wondering what is the quickest way to get the following information- Totals Gender (males and females)- Age rangesAt
the moment we...
Joyaa Antares
Joined on March 6, 2015
100
Likes received
54
Conversations posted
285
Replies posted
234
Conversations followed
Conversations
Conversations 1 - 20 of 231
Cliniq Apps
Hi, Any plans to integrate with Cliniq apps? Colleagues on Cliniko have had good results.
Appointment book report with contact phone numbers
Hi Everyone,Yesterday we had a full power outage due to the electric storms in our area. Our clinic lost power for 5 hours, meaning we ha...
Electronic Forms: new patient information
As one of our practices is paperless, we were hoping to have a simple new patients form available electronically ie. on a tablet whereby ...
Copy security access codes for a new user
When choosing the security access codes for a new user, is there a quick way of doing this? Using version 16.9.4 I found that I needed ...
Missing Medical Referrals Tab on networked computers
Some of our networked computers aren't displaying the Medical Referrals tabs. Both using Admin and other users. Access is granted via sec...
Adding a feature to 'sort by' / 'order by' to the "Patient List" report
Hi Crew,Would it be feasible to add the ability to 'sort by' / 'order by' a field in the "Patient List" report?It'd probably have lots of...
Can the SMS tab on the patient file be hidden / suppressed?
Hi Folks, Is there a way to remove or hide or suppress the "SMS" tab on the patient file? We don't use SMS integration and have no need...
Filter Reports by Fee Category
Wondering if there willl be the option added to filter all reports by Fee Category in addition to time frames, Schedule, Practioner, Item...
Problem encountered in clinical note charts
I have just typed added a heap of symbols to a clinical notes chart. (The chart uses FD's Image Editor).Before clicking 'OK' to close the...
Is there a way to block or blacklist a person from using the Gateway to book an appointment?
Hi Team,We have a patient who regularly fails to attend their appointment and we have decided not to book them in again. Is there a way ...
What developments & improvements might users of FrontDesk look forward to over the next 12 months?
Hi Team,What developments & improvements might users of FrontDesk look forward to over the next 12 months? Many thanks, Joyaa
"Outward" referrals
We want to use the software to track the situation where we refer a patient on to another clinic/medical professional who is not a practi...
Issues sending emails - issues with mircosoft integration
Just wondering whether there are other clinics having integration issues with the Microsoft Suite via Office 365? Some computers are hav...
Clinical notes window size adjustments
Can we have the clinical notes window be made adjustable in size please like the appointment book.
Digital Signatures
I would love an option to add a digital signature to letters so we can send them signed directly from the system
SMS costs and restrictions
Costs and restrictions on SMS. Why are we still being charged so much, 10c, for each SMS? I know the reasoning previously offered , that...
Why does "Warning: A referral for the primary account has expired" show when the treatment plan is no longer active?
Hi Crew,On the subject of today's post about keeping track of the no. of treatments within a treatment plan, and Tim's comprehensive expl...
WE have trouble keeping track of allocated number of visits for patients.
We have trouble keeping track of allocated number of visits for patients. This is becoming a bigger problem now with NDIS patients and NO...
Allow admin to set time range for Patient Booking Gateway
We went live with our patient booking gateway and it's indeed a great help! It will be good if Smartsoft can provide admins the option to...