DVA Online Claiming - Fee Changes (1/7/2018)
Hi Community Please be aware that DVA has implemented a fee change as of July 1st, 2018. Unfortunately, Smartsoft was not notified of th...
Joyaa Antares
Joined on March 6, 2015
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Help needed to use Front Desk's Word Processor - creating and changing no. of columns when replicating PDFs and MSWord Docs
Hi All, Any experts in Front Desk's Word Processor available (either in the community or at SS)? I am trying to create a series of stan...
Option to default-set "clinical notes" page orientation to Landscape
Hi. Would it be possible to add an option to set clinical notes to default to a landscape page orientation? Options to do this for bo...
Using the search function in the "Item Codes" window: "contains" rather than "begins with"?
Hi, I'm sorry to ask this question again. A similar one was already asked two years ago, but wasn't really answered. When using the sear...
Letter tags - can client ID be added as a letter tag (under Billing)
Add "client ID" to letter tags - this would make letters to referrers of organizations much easier and faster.
Tabs on Patient File don't "progress"
I don't know if this has been posted before, or changed in versions later than v.17.0.9 ...? In the patient file, selecting certain tabs...
Referral sources
Hi There, We are trying to capture how our leads come to our
clinic and it is therefore very important that we see exactly what channel ...
Excel spreadsheet open multiple windows at once from Frontdesk
We have been attaching Excel documents into Clinical notes since the update, thank you to your programmers. As we are a paperless clinic ...
Writing reports (to GPs etc)
I struggle to get my reports written to GPs & other referrers. Besides the fact that I find this task inordinately dull, and although I h...
Copy security access codes for a new user
When choosing the security access codes for a new user, is there a quick way of doing this? Using version 16.9.4 I found that I needed ...
Practitioner security settings - default or copy for new practitioner
When setting up a new practitioner, we currently need to start from scratch each time with selecting their security/access settings. We ...
Item search function
Is it possible to adopt the search function used in the item codes section (which returns a value from anywhere within the item descripti...
Small Laptop to use for Clinical Notes on FrontDesk.
About to purchase a small Laptop to use for Clinical Notes on FrontDesk. Is there one that you would recommend? What size would be best ...
Changing default of payment options
Hi, Just wondering if Smartsoft could create a way to change the default of payments from cash to another option? We receive a majority o...
Outstanding Clinical Notes
We would find it helpful to have a report that shows clinical notes that require completion, ie there should be a clinical note that cor...
Patient Visit Report - subsequent consultation filter
Could you please consider adding a date filter to the Patient Visit Report Subsequent? Currently, the report compiles data from the Init...
Appointment Book Rules - One off changes
Something I've been thinking about for a while, but finally decided to post. A really good function would be the ability to alter individ...
Financial reports restricted access / Your businesses entire financial history on show to anyone. Please vote!
I would like to be able to restrict access to the financial reports/ baking and statement reports to some log-in’s. As it stands anyone u...
Patient Referrals Report
At the moment I am doing a weekly referral report for each individual practitioner (4 in total). As you can appreciate this takes a fairl...
Accessing other windows while writing emails.
When writing emails to clients or third parties can we have access to other windows like client information e.g., claim no. DOI, etc. and...