Conversations
Hi, What is the best way to process and redeem gift vouchers for our remedial massage therapists. Many thanks.
Logging Users Out
Some of our practitioners are notoriously bad at logging out of Front Desk. This has (at times) created an issue when others try to log-...
Report of GP Referrals which lists the Practice that the GP is with
I would find it useful to be able to export to excel a report with GP referrers which also lists the Practice they are from. Currently I...
No of Appointment v No billed
Our practice would find it useful to have a simple report, which counts the number of appointments by practitioner and cross references a...
Backing up remotely
I wanted to know if it's possible to setup regular remote backing up natively within Front Desk. With backing up such an important featur...
Resubmitting Medicare/DVA Claims
There are a number of reasons why a Medicare or DVA claim may be rejected when submitting Online Claims through the Medicare Online Claim...
Missing Clincial Notes Report - Customised Report by Practitioner
Changing the item code of a paid transaction
We would like the ability to change the item code of a service that has been paid, through the edit transaction screen (as long as it doe...
Problem: accounts to be paid
I have some accounts that are outstanding. Monies were paid to us from an outside source, for more than one patient, but in the form of a...
Bulk Payment - and discounts
Hi, we are about to introduce a new payment. If you buy a "book of 12" appointments you will receive a 10% discount. I'm wondering what w...
Cancellation List - New appointment available
Hello, we run a cancellation list. If a client cancels or reschedules, other clients would like that appointment. Can that be applied in ...
Stock Control: Auditing - tracking the history of - the Sales of a Product or Products
Hi All, For auditing and stock control purposes, I am trying to track the history of the sales of a product for the last year. In this c...
Cancelled / Rescheduled appointments Report print out from Patients file
Can we print out the list of Cancelled / Rescheduled appointments on a patient's file. Currently we take screen shots when requested by ...
Delete Medicare claim
Accidently made a claim to Medicare. Rang and cancelled it with them. When I try to delete the transaction it won't let me. Any ideas?
Banking Sheets / Shift Reports - Report listing daily amounts for the month
Synchronising Appointment Type & item numbers on bookings
When making a booking I would like to have it come up automatically that the appointment type matches the item code for example, if an it...
Write - off Report
During the year we write off the odd amount that has not been paid by a client. At the end of the year we have to do a report for our ac...
Patient Referrals - Would it be possible to define the report to one type of referrer and also to define the Gp's by their practice?
Tyro integration with Front Desk
Slowly getting a handle on our new TYRO terminal. First time we have had our terminal integrated with Front Desk, so there are a number ...