Conversations
Hi, Any plans to integrate with Cliniq apps? Colleagues on Cliniko have had good results.
Electronic Forms: new patient information
As one of our practices is paperless, we were hoping to have a simple new patients form available electronically ie. on a tablet whereby ...
Net Promoter Score
Has anyone used the "Net Promoter Score" in seeking feedback from patients post consultation? If so, what process have you used? We use G...
Automated SMS reminders
Hi, I would love frontdesk to automatically send the SMS reminders to my patients, without us manually doing it through the reports and u...
PracSuite – Smartsoft’s New Professional Cloud Product - Coming Soon
Hi Community The Smartsoft team is excited to share with our users a new project that we have been developing this year. PracSuite is a...
Is there a process or system on FD for sending overdue invoice letters?
We do not have many overdue invoices so we somewhat randomly have just typed up a notice when chasing up an overdue account. But with new...
Rebooked Widget – Insights Dashboard
I have just started playing around with "Insights". I have in the past been able to determine "Not Rebooked" via Utilities>Future Appoint...
Appointment Report
We had a team meeting yesterday & were discussing our cancellation policy. I shared figures from the "Appointment Report" regards our can...
Front Desk - Pre-Release Upgrades (10 May 2019)
We are pleased to announce the following Pre-release upgrades for the Front Desk suite of products. Pre-release versions have gone throug...
Selecting Specific GP's for Mail Merge
Is there a way to send a mail merge letter to only certain referrers?
Android Messenger App
Is there any plans to have Messenger App on Android?
messenger
I believe there will be an update to address the issues with Messenger & practitioners randomly dropping off the list. Can you let me kno...
Trouble exporting Billing Reports in Excel
I want to export a billing report via an Excel spreadsheet. When I attempt to do so I get an error message saying "Class not registered"....
Temp/Part time receptionist required - Adelaide
Temp/part time receptionist required for 2-3 days a week for a Podiatry practice across 2 clinics in Adelaide from early July to early Au...
Templates & Printing Issues
I'm struggling with creating templates. I select a template & then I want to send a copy to the GP but invariably there is an extra "Cli...
Letter templates
Hi. I'm new to Frontdesk & have only just had training on clinical notes. I haven't had a chance to contact support & ask about writing l...



