Automated SMS reminders
Hi, I would love frontdesk to automatically send the SMS reminders to my patients, without us manually doing it through the reports and u...
Rudi
Joined on May 22, 2015
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Electronic Forms: new patient information
As one of our practices is paperless, we were hoping to have a simple new patients form available electronically ie. on a tablet whereby ...
Group online bookings and Payments
Hi
Does SmartSoft offer "Group online bookings and Payments"?We received marketing email from "HealthKit" (I'v...
Check in kiosk
Our clinic is getting rather large and we have seen at our doctors surgery they use the Jayex check in kiosk for patient arrivals and to ...
Clinical notes
Our chiropractic clinic has never utilised clinical notes. Can any other chiropractic clinics offer advice if they find this useful in li...
Ability to apply discount when billing
Hi Guys, We are a natural health clinic and we give patients discounts on their supplements for their birthday day etc. We currently do...
Any plans on Front Desk becoming conformant with Digital Health/My Health Record?
Hi there,
Just wondering what SmartSoft's plans/potential timeframe for becoming My Health / Digital Health record-conformant software ...
Physitrack
As a chiropractor I'm interested in my patients doing rehab exercise to enhance their outcomes. Does any one use physitrack for prescrib...
Physitrack integration with Front Desk
We’re pleased to announce that Smartsoft has entered into an agreement with Physitrack to integrate their patient engagement and Teleheal...
Introducing ANZ HealthPay
Front Desk is now integrated with ANZ HealthPay Plus, a seamless and secure solution, allowing you to process private health fund and M...
When are changes to System information "computer-specific", "user specific" or "system-wide"?
When are changes to System information "computer-specific", "user specific" or "system-wide"?For example ...Under System information > pr...
Help needed to use Front Desk's Word Processor - creating and changing no. of columns when replicating PDFs and MSWord Docs
Hi All, Any experts in Front Desk's Word Processor available (either in the community or at SS)? I am trying to create a series of stan...
Users
Often we fall into the issue that a staff member has not logged out of smartsoft and then another user can't access the system. Based on ...
Using the search function in the "Item Codes" window: "contains" rather than "begins with"?
Hi, I'm sorry to ask this question again. A similar one was already asked two years ago, but wasn't really answered. When using the sear...
Item search function
Is it possible to adopt the search function used in the item codes section (which returns a value from anywhere within the item descripti...
Item Codes - Search function when Billing
Is there a way to search for Item Codes when creating a receipt or billing a patient (using keywords, such as the item description)? I k...
Medicare / DVA Online Claiming: Step-by-Step instructions
I'm training a new receptionist on EPC programs, and I'm looking for step-by-step instructions on:
How to set it up an EPC referral in t...
Image support in SMS calendar links
Today, we’ve introduced support for images when sending SMS Add-to-Calendar on support devices, including the latest iOS and Samsung Gala...
Contact information/instructions on patient card General Tab
Hi Guys, Would you consider creating an area on the patient card "General Tab" for notes relating to contact instructions? This would mak...
Warnings for double booking
Hi, Is there any way of setting up to receive a warning if you accidentally double book a patient on the same day? We have warnings if an...