Conversations
Conversations 81 - 100 of 207
It seems that there's no keyboard shortcut for "Copy Note" in Clinical Notes. Sometimes, when I use the Alt-D shortcut to delete a note, ...
Patient Booking Gateway reports
Is it possible to configure a report on the PBG to show
the number of unique users in the reporting period
the average number of appoin...
MailChimp Selective Integration
Would it be possible to look at integrating ONLY the email addresses of patients which answer given search criteria, into MailChimp? At ...
Quick buttons for letters
Hi, We are in the process of doing treatment plans for each patient and are generating this through our letters. It would be really helpf...
How to determine which shift is the busiest each week
Hi, We would like to determine which shift is the busiest (i.e. least empty space) each week for each practitioner. Is there a way to ...
Defaults and Follow Up Appts - appt type
Is it possible to set separate default appt, default new patient and default group bookings based on the various appt type descriptions p...
Changing account on billing screen
When we bill a patient from the appointment book and have to change the account at the billing screen it resets the item code and price ...
Separate Billing and Receipting
After the new software update the system remembers if a receipt was posted or emailed and stays ticked despite the default stating not to...
Appointment status waiting time
It would be great if we were able to run a report detailing waiting times of when patients arrive to when they are seen by a practitioner...
Practitioners availability at a glance.
It would be great if we could see at a glance the next available for a particular practitioner.
Tracking future appointments
I receive funding to provide physiotherapy services, and to keep to assist with budgeting I would like to be able to monitor future appoi...
Overcharged patient, how to edit transaction & add a credit to their account
I have overcharged a patient for their service, how do I correct this in transactions and add a credit onto their account for next time t...
Adding credit without processing a transaction
We have a patient who was overcharged on her credit card but it was only discovered after settlement and balance. Is there a way to put ...
HealthLink
Just wondering if Front Desk is planning on becoming compatible with HealthLink?
Is there a way to make Group Appointments recur as opposed to making each individual booking recurring?
Recurrance of Group Appointnments
Managing Group Appointments in Front Desk
The Group Appointments Recurrence features give you a functional way to create and manage a series of linked ongoing group/class sessions...
messenger log out not happening
Hi, we are finding that messenger does not automatically log people out when they log out of frontdesk. For example, I received a messeng...
HiCaps Connect Service - Linux/Docker
Is there any support/idea available to get the Hicaps controller service working on linux/docker environments ? If not, are there ways ...
New – Web Appointment Book
Smartsoft is excited to announce Version 6 of the Front Desk Web Appointment Book, which introduces a brand new smartphone interface and ...
Beta testers required for new Front Desk billing engine
Hi all. Our development team are close to finalising the changes to the new billing engine which will simplify the invoicing and statemen...