Default Item Codes per Appointment Type
Is it possible to assign default Item Codes for All appointment Types. At the moment there is only one default item code for New Patient...
SydSportsMed
Joined on April 23, 2015
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Write Off Reason
The new(ish) tick box for write offs in the transaction report, is great, but can we get a way to include the reason for the write off? ...
Why does "Warning: A referral for the primary account has expired" show when the treatment plan is no longer active?
Hi Crew,On the subject of today's post about keeping track of the no. of treatments within a treatment plan, and Tim's comprehensive expl...
Transferring from paper files to e-records
We are just about to convert our 28 year old practice to e-records and would love to find out how others in the community have handled th...
Letter Tags: Ref Dr on Billings tab and need for Org and Address letter tags
Are there any letter tags that will pick up the referring doctor organisation and address details from the Billings tab if you aren't usi...
Medicare/DVA Claiming - Referral Override Types
As we are a Specialist Practice, our Doctors are able to bill Ultrasound item numbers without a referral, if they determine during or aft...
Check in kiosk
Our clinic is getting rather large and we have seen at our doctors surgery they use the Jayex check in kiosk for patient arrivals and to ...
Searching for Referring GP
When searching for a referring GP by surname we cannot enter a comma to filter by first name too. We are able to do this with patients -...
Active / Inactive Patients Report
Is it possible to include the option of Appointments as well as transactions? We quite often have patients, who for various reasons, hav...
When you increase the time interval of a casual appointment ...
When you add a casual appointment, there's a very helpful feature that shows a black highlight on the appointment book reflecting the no....
Pop up reminders/notificatons
It would be great if you could set-up reminders/notifications in Frontdesk for things like (e.g.sending out SMS appt reminder, turn on x-...
Waiting List functionality
Our practice has been using the waiting list function for a number of weeks & we have a few questions1 - Can we add patients who are wait...
Confirming Appointments by SMS
Front Desk makes it easy to automatically change appointment statuses when clients respond to SMS appointment reminders. For Front Desk u...
Option for SMS not to appear in Events
Is it possible to have an option to stop sms messages appearing in "Events". The "SMS" tab stores all the information needed to see whet...
Logging Users Out
Some of our practitioners are notoriously bad at logging out of Front Desk. This has (at times) created an issue when others try to log-...
DVA Online Claiming - Fee Changes (1/7/2018)
Hi Community Please be aware that DVA has implemented a fee change as of July 1st, 2018. Unfortunately, Smartsoft was not notified of th...
Invoice Search Icon
Is it possible to put an icon for "Search Invoices" on the shortcut bar above the appointment book. At present we can only access it und...
Vouchers
With the accounting system being upgraded, can you give me a better way to do gift vouchers? A step-by-step guide would be helpful so I c...
Appointment Book Rules - Reports and Utilities
In the new release (17.1.5) there is now access to Appointment Book Rules via the "Reports & Utilities" section of the Appointment Book. ...
GP/Referring Doctor provider number in search field
We deal with many GP's who have two provider numbers at the same address. When adding a GP/Referring Doctor to a patient's file on the...