Tyro - Special offer for Front Desk Users
Tyro has been helping health professionals run their practices smoothly for over a decade by providing health fund claiming, Medicare E...
Timothy
Joined on March 2, 2015
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Follow up patients with the Future Appointments Report
An enhanced Future Appointments Report is now available in the latest version of Front Desk, allowing users to easily contact patients wi...
Demographics
Just wondering what is the quickest way to get the following information- Totals Gender (males and females)- Age rangesAt
the moment we...
Emailing Appointment Cancellations to Practitioners
When we take an appointment cancellation on any day before the appointment is due the email to practitioners notes the next appointment a...
Cliniq Apps
Hi, Any plans to integrate with Cliniq apps? Colleagues on Cliniko have had good results.
WhiteCoat Button
There's a new button on the Patient Additional tab entitled "Whitecoat" Find/Invite. Any Idea whit it's about?
Electronic Forms: new patient information
As one of our practices is paperless, we were hoping to have a simple new patients form available electronically ie. on a tablet whereby ...
Copy security access codes for a new user
When choosing the security access codes for a new user, is there a quick way of doing this? Using version 16.9.4 I found that I needed ...
Front Desk - Pre-Release Upgrades (24 February 2020)
We are pleased to announce the following Pre-release upgrades for the Front Desk suite of products. Pre-release versions have gone throug...
Casual Appointments reason for deletion
Opt in or out of "Reason for Deletion" with casual appointments. We use casual appointments for reminders, phone messages etc. Having to ...
Watch the 30-minute Front Desk Patient Booking Gateway Webinar
Thank you to all who attended the Front Desk Patient Booking Gateway webinar today. Please click below to view a recording of the webinar...
Watch the 30-minute Front Desk Insights Dashboard Webinar
Thank you to all who attended the Front Desk Insights Dashboard webinar yesterday. Please find below a recording of the webinar for those...
Client Profile - Gender Options
Hi, could you please consider adding an additional option on Client Profiles for identifying their gender/non gender i.e. instead of jus...
Front Desk - Pre-Release Upgrades (9 December 2019)
We are pleased to announce the following Pre-release upgrades for the Front Desk suite of products. Pre-release versions have gone throug...
Smartsoft Lunchtime Webinars – Reserve your space
Over the next few weeks, Smartsoft will be holding several 30-minute lunchtime webinars. These webinars will cover the Front Desk Insight...
New Automated Text Messages
Can the new automated text messages have the date showing as DD/MM/YYYY instead of the American way MM/DD/YYYY? We currently have the tem...
Is there a way to block or blacklist a person from using the Gateway to book an appointment?
Hi Team,We have a patient who regularly fails to attend their appointment and we have decided not to book them in again. Is there a way ...
Front Desk - Pre-Release Upgrades (22 November 2019)
We are pleased to announce the following Pre-release upgrades for the Front Desk suite of products. Pre-release versions have gone throug...
Front Desk - Pre-Release Upgrades (19 November 2019)
We are pleased to announce the following Pre-release upgrades for the Front Desk suite of products. Pre-release versions have gone throug...
Automated SMS reminders
Hi, I would love frontdesk to automatically send the SMS reminders to my patients, without us manually doing it through the reports and u...