Any Tonic app users with FD?
Hi there, Is anybody using or has looked into using the Tonic for health app for iPad? I am looking online at it and it seems a pretty go...
Timothy
Joined on March 2, 2015
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Refund Type
Can you include a refund payment type. ie. Cash/EFT etc When a summary report or banking sheet is generated that includes a refund, the m...
Choice at last: a genuine alternative to HICAPS
Historically, NAB HICAPS has been seen as the only option for ancillary health professionals wanting to provide clients with immediate he...
Resubmitting Medicare/DVA Claims
There are a number of reasons why a Medicare or DVA claim may be rejected when submitting Online Claims through the Medicare Online Claim...
Will Frontdesk be compatible with Windows 10, being released next month?
Hi, we were wondering if Frontdesk will be compatible with Windows 10, being released next month?
Appointment Rules expiry date
We run a large group of clinics and we have thousands of rules for practitioner times, lunch breaks, holidays etc etc. We also have a lot...
Medicare Currently Experiencing Issues with Payments Report
9:40AM ACST: Medicare is currently experiencing issues with Bulk Bill payment reports affecting Medicare/DVA Online users. The issue is a...
Workcover Queensland payments
Workcover payments, with the new workcover integration do we still get the remittance from workcover or does it get paid off like Medicar...
Patient Booking Gateway Now Supports Mobile Devices
We are happy to announce a new version of the Patient Booking Gateway that supports mobile devices. The gateway is now responsive and wil...
Spell Check
Situation: I use Spell Check having composed a letter and an incorrectly spelt word or unknown word (to Spell Check) is identified. If I ...
Postal Address
Is it possible to add a postal address to the General tab with maybe a tick box if Street and Postal are the same. Some clients don't ch...
EOFY is a busy time. Is it possible to EMAIL individual EOFY tax statements all at once [batch]? TIA
Appoinment Cancellations - Include Patient phone number
hi there,Our physio's don't all have front desk licences so when they get the email they'd like to be able to call the patient to discuss...
Is it possible to issue credit notes?
Online booking login linked to the wrong patient
Hi,
Is there a way of changing which patient file is linked to a login. Somehow one of our patients has had her login linked to her bus...
Security settings around creating/editing invoices
Hi,
Is there anyway of putting a block on editing/creating invoices past a certain date. Eg after the BAS for that month/quarter is com...
Primary account problem- for unallocated money
Un- allocated funds going to the "Default account" instead of the "Primary account" Family - (all on EPC plans) The Mother pays accounts...
More room for appointments when printing appointment schedule on A5
Can we get more room for appoinments when printing patient's appointment schedule on A5 with the calendar? When a patient has more than ...
Report tracking online bookings
We went live this week with our online booking system this week and it has been a tremendous success with lots of use already and we have...
Front Desk - WorkCover Queensland Integration
Smartsoft and WorkCover Queensland have been working together to develop a business to business (B2B) online invoicing process for medi...