Conversations
Conversations 1 - 20 of 65
Is it possible to assign default Item Codes for All appointment Types. At the moment there is only one default item code for New Patient...
PracSuite – Smartsoft’s New Professional Cloud Product - Coming 2019
Hi Community The Smartsoft team is excited to share with our users a new project that we have been developing this year. PracSuite is a...
SMS costs and restrictions
Costs and restrictions on SMS. Why are we still being charged so much, 10c, for each SMS? I know the reasoning previously offered , that...
WE have trouble keeping track of allocated number of visits for patients.
We have trouble keeping track of allocated number of visits for patients. This is becoming a bigger problem now with NDIS patients and NO...
Allow admin to set time range for Patient Booking Gateway
We went live with our patient booking gateway and it's indeed a great help! It will be good if Smartsoft can provide admins the option to...
CERPIC Chiropractic Cards
Hi All, We are slowly moving over to a paperless (or less paper) Our Chiropractor uses CERPIC cards. Has anyone successfully made templat...
Practitioners- Care required when deciding on business opportunities
Practitioners are experts in their professional fields; however, they should take care when entering into business ventures outside of th...
GST and Xero Integration
We have integrated with Xero, but find that after sync we cannot differentiate transactions that included GST. This becomes a problem whe...
Xero Accounting Software
I was wondering when Xero will be integrated into Front Desk? I had a conversation last year with one of the technicians who mentioned it...
Would a facility to generate your own simple reports on FrontDesk be useful? A "report generator"
Hello Community!From time to time we have wanted a simple report generator on FrontDesk. A facility to generate our own reports without ...
Tyro HealthPoint or HICAPS?
Smartsoft offers built-in support with both Tyro HealthPoint and HICAPS for Health Fund, EFTPOS and Medicare Easyclaim integration. We ar...
The Informed consent challenge in the real world.
Interesting article on the challenges of informed consent faced by practitioners in their daily work.
https://www.abc.net.au/news/20...
merging
Merging Databases
the online booking is down.
Online booking is down at holiday time!
Booking Gateway Clean Install
I've just done an amazing job (if I may say so myself) of clean installing Front Desk and restoring the database, linking up 5 networked ...
PracSuite Survey
Thank you to everyone who participated in the recent PracSuite user survey. With the information gathered we were able to gain some exce...
New Patient retention
Can we get a report that assists with retention tracking. Nookal has this report and it is great.
Any plans on Front Desk becoming conformant with Digital Health/My Health Record?
Hi there,
Just wondering what SmartSoft's plans/potential timeframe for becoming My Health / Digital Health record-conformant software ...
Group physiotherapy packages option
I would love the option for package purchasing through frontdesk. We offer x10 and x5 sessions and would like to be able to easily record...
Selecting Morning, Afternoon, Evening Appts
Hi team, Just wondering in the next update to consider changing the Morning, Afternoon, Evening buttons to a opt-in selection, unlike no...