"Problem" with events since upgrading to version 18.2.4

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  • Updated 1 month ago
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Upgraded to 18.2.4 today and looking forward to seeing the new features.

I tried to add a patient event to a patient file.  It's one of our own event types, "X-rays left at clinic".  (We also have "X-rays returned to patient", etc.  These events help us to log when x-rays come in to and leave our premises).

I added the event, clicked "OK" in the customary manner.  Nothing happened.  ?

Experimenting, it transpires that, under 18.2.4, when adding an event, the user is now obliged to type something into the large "Note" box.  May I ask why this has changed?  Our events are self-explanatory and often require no further comment.

I got around the issue today by entering a couple of full stops (..) into the Note box.  Why the extra work?

Thanks Crew.

Joyaa
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Joyaa Antares

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  • perplexed

Posted 1 month ago

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Gerry, Senior Application Developer

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Hi Joyaa, thank you for bringing this to our attention. We will be releasing an update today which will resolve this issue.
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Joyaa Antares

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Thanks Gerry.  Will the update need to be applied to each client computer, or just the main database?
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Gerry, Senior Application Developer

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Hi Joyaa, as with every upgrade it needs to be done on all machines running Front Desk, unless you're in a centralised environment such as terminal server.
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Timothy, Business Care Manager

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Hi Joyaa. This issue has been resolved in Front Desk 18.2.5, which is now available to download at www.smartsoft.com.au/support