Ability to apply discount when billing

  • 8
  • Idea
  • Updated 1 year ago
  • Planned
Hi Guys,

We are a natural health clinic and we give patients discounts on their supplements for their birthday day etc. We currently do this by manually working out a 20% discount (for example) on each individual item. To do this we have to barcode scan the item, work out 20% off on the calculator, enter it as a 'reduction', 'add' the reduced product, then delete the originial item we scanned. This is very time consuming, especially if the patient is buying 10 odd individual items. 

Can you make an option to apply selected discounts? ie. 5%, 10%, 15% etc. 

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  • frustrated

Posted 2 years ago

  • 8
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Timothy, Business Care Manager

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Hi Ellee. At this stage, you are unable to add a percentage discount at the time of billing. In some circumstances, special pricing can be applied using the fee category method (see Meaghan’s post above). 

We do believe that this is a good idea and will look at changing the reduction text box on the bill/receipt screens to include a drop-down list with some standard discount percentages. So as not to have an overwhelming number of options, we are thinking of including 5%, 10%, 15%, 20%, 25%, 30% reduction rates. We would like to see what the Community thinks of this, so please reply to let us know your thoughts.
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Hi Tim, this would be fantastic for us, thank you. The only other thing I would ask is if a 50% was added as well, so for example   5%, 10%, 15%, 20%, 25%, 30% & 50%

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Joyaa Antares

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Great idea Ellee!
Your options would work for us, Tim.   We apply a 15% or 20% discount for supplements to those on a naturopathic "package", and on the "bill" screen we always round the "reduction" down to the nearest 0.05 cents, so that the discounted price is actually rounded up.
Thanks v. much, Joyaa
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Hi Tim,
Will that be possible to add a "custom %" in the list so that we can manually enter the discount rate? We run a different program on services discounts which sometimes can involve 7.5% off. Awkward, isn't it?
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Teresa O'Donnell

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hi Tim, I'd also like to see this ability. Currently when we do a promo or know we need a fee reduction we create a new item number with the reduction in it, this also allows us to report on the promo item number to see how it went. eg. for physio an initial assessment is 500 so our new item code might be 500PR and then we put in the price we want it. Some other great ideas mentioned above as well, thanks everyone. :)
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Hopefully we will see this happen soon, I just read about the changes with the new update and it is still not possible.