Accessing information from Booking Gateway of patients who disengaged after not finding a preferred appointment time

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  • Updated 9 months ago
It would be great to get some statistics from Booking Gateway about the number of patients who disengaged with the website because they could not find an appropriate appointment time. Thanks.
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Footmotion

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Posted 9 months ago

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Timothy, Business Care Manager

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Hi Footmotion. The Patient Booking Gateway does support both Google Analytics and Google Tag Manager, which can be used to track activity at various stages of the booking process. If you're not familiar with these features, you may require some assistance from your web developer or marketing team to set them up. For more information regarding these features, please open a support case at www.smartsoft.com.au/support