After a blackout, I have lost the ability to rule out or un- rule. How do i fix this?

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  • Question
  • Updated 3 years ago
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Photo of Atlas


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Posted 3 years ago

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Photo of Andrew

Andrew, Community Manager

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Official Response
Hi Atlas

It’s unlikely this was changed by a power failure, but the latest version of Front Desk does give the option to allow or disallow access to the Rule-Outs feature. Your access to this feature may have been changed recently in the Security settings.

To confirm your user access, please sign into Front Desk as the Admin user.

Next, go to the System menu and select Security.

Highlight your username, then click Access

Ensure the Add / Delete Rule-Outs option is enabled, then click OK.

The user should now be able to add or delete Rule-Outs. 

If you require further assistance please open a support case on our website: