Something I've been thinking about for a while, but finally decided to post. A really good function would be the ability to alter individual appointment book rules, without affecting the rule as a whole.
For example, a practitioner has their normal hours set up with "unavailable" hours ruled out by appt book rules - then for whatever reason they need to change their hours in one particular week . . . .
If my contractor wants to work later on a Thursday in three weeks time, I have to change the appointment book rule, then manually block off the available hours for the next two weeks, and for about three to four weeks after (depending on online booking Gateway rules etc). And then change it back after that.
I imagine it should be possible to program a "drag to shrink/grow" function, which would require a confirmation pop-up window to stop accidental changes? And ensure this action doesn't affect the ongoing appointment book rule for the future?
Does anyone else think this would be of benefit?
For example, a practitioner has their normal hours set up with "unavailable" hours ruled out by appt book rules - then for whatever reason they need to change their hours in one particular week . . . .
If my contractor wants to work later on a Thursday in three weeks time, I have to change the appointment book rule, then manually block off the available hours for the next two weeks, and for about three to four weeks after (depending on online booking Gateway rules etc). And then change it back after that.
I imagine it should be possible to program a "drag to shrink/grow" function, which would require a confirmation pop-up window to stop accidental changes? And ensure this action doesn't affect the ongoing appointment book rule for the future?
Does anyone else think this would be of benefit?
Posted 2 years ago
Steven, Business Care
Thanks Steven.
Can the temporary shift change "open up" spaces in a region that is blocked off by pre-existing rule? I've tried what you've suggested above, and even if I ensure that the new rules are "above" the others in the list, the allocate shift time is still blocked out by the pre-existing rule. The issue is when a therapist wants to temporarily move a shift to later or earlier. Currently I have to change the "ruled-out" times, then manually rule out the changes in the intervening weeks until the session is completed, then change it all back.
Thanks for your feedback and consideration.
Can the temporary shift change "open up" spaces in a region that is blocked off by pre-existing rule? I've tried what you've suggested above, and even if I ensure that the new rules are "above" the others in the list, the allocate shift time is still blocked out by the pre-existing rule. The issue is when a therapist wants to temporarily move a shift to later or earlier. Currently I have to change the "ruled-out" times, then manually rule out the changes in the intervening weeks until the session is completed, then change it all back.
Thanks for your feedback and consideration.
Ben - the new rule needs to go "below" - and not "above" - the old rule if it is to take precedence.
Steven, Business Care
