appointment status

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  • Updated 3 years ago
Is there a way to generate a report based on appointment status?  We need to know the exact number of arrived, completed and no-show appointments every month, currently we count them individually from the appointment book.

It would also be very helpful if this could be further filtered by practitioner & date: e.g. Practitioner A had 50 completed appointments and 10 no-show during June.
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Brendan Veitch

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Posted 3 years ago

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Barry

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Hi Brendan
Under the reports and utilities button on the left of the appointment book is the appointments report which provides the information you are looking for.
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Brendan Veitch

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Thank you.  If I just want to see missed appointments or cancelled appointments for all practitioners, rather than a full list is that possible?

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Barry

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I'm not sure what you mean
If you did a report for June it would detail cancelled, rescheduled and missed appointments and provide processed as a number only (essentially what you are asking for)
If you did a report for July it would show all the appointments booked in the future as missed appointments
So if you want a report that lists all practitioners but only missed or cancelled appointments then I don't think FD can generate that exact report
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Joyaa Antares

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When someone misses an appointment you could generate an event - like "sent a cancellation notice" or simply "missed appointment".  Then you can run off an events report to give you the information you require.