Booking New Patient Appointment

  • 1
  • Problem
  • Updated 1 year ago
  • Acknowledged
I have noticed recently that when you right click to book and appointment for a new patient, the spot you clicked does not come up with ***RESERVED*** as it does if you are booking in an existing patient.

We have had this happen a few times in the past few weeks where after entering details you finalise the booking, only to have the slot no longer available as someone else has booked over it.

Is this something you can fix please.
Photo of Coz


  • 9 Posts
  • 0 Reply Likes

Posted 1 year ago

  • 1
Photo of Timothy

Timothy, Business Care Manager

  • 900 Posts
  • 271 Reply Likes
Hi Coz. Thank you for bringing this to our attention. We will investigate and work to resolve this in a future upgrade.