Cancellation List - New appointment available

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  • Updated 4 years ago
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Hello, we run a cancellation list. If a client cancels or reschedules, other clients would like that appointment. Can that be applied in front desk? We just have a manual list at the moment. Many Thanks again.   
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Rebecca Keating

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Posted 4 years ago

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SydSportsMed

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I use the waiting list, but the appointment scheduler has to be set up correctly for it to work - which can be a bit finicky.  When it is set up though, it works really well as the "Waiting List" lights up red.
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Steven, Business Care

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Hi Rebecca,

The best functionality to do this is the Waiting List in Front Desk. I am just writing up a quick article on it now and will post it later today.
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Lin

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Keen for your article on how to set up the waiting list to get this to work correctly on Frontdesk.
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Steven, Business Care

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Hi all,

as promised, here is a link to an article detailing the Front Desk Waiting List function: 

https://community.smartsoft.com.au/smartsoft/topics/front-desk-waiting-list