Is it possible for the 'invoice issue' column to be ticked after it has been lodged electronically with Workcover QLD. This will help us easily see if it has been lodged.
Posted 1 year ago
Timothy, Business Care Manager
The issue with Qld Workcover is that you send the invoice through their website and attach it - not to an email address.
Sharon
Sharon
Andrew, Community Manager
Hi Sharon
We consider an invoice to be issued when it has been printed, emailed or exported to PDF. At this point, we assume the invoice has been provided to another party and could be live in the 'real-world'.
If you are uploading an invoice to WorkCover QLD, which you have exported from Front Desk as a PDF, it will be marked as issued. If you are using the WorkCover QLD integration, we will be releasing an update in the coming weeks that will mark the invoices as issued.
We consider an invoice to be issued when it has been printed, emailed or exported to PDF. At this point, we assume the invoice has been provided to another party and could be live in the 'real-world'.
If you are uploading an invoice to WorkCover QLD, which you have exported from Front Desk as a PDF, it will be marked as issued. If you are using the WorkCover QLD integration, we will be releasing an update in the coming weeks that will mark the invoices as issued.
