Checked 'invoice issued' Column when lodging with Workcover QLD

  • 1
  • Idea
  • Updated 11 months ago
Is it possible for the 'invoice issue' column to be ticked after it has been lodged electronically with Workcover QLD. This will help us easily see if it has been lodged.
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Ridiculously Well

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Posted 11 months ago

  • 1
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Timothy, Business Care Manager

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Hi Ridiculously Well. Thank you for this suggestion. We will look at addressing this in a future upgrade.
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In Stride Health Clinic

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The issue with Qld Workcover is that you send the invoice through their website and attach it - not to an email address.
Sharon
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Andrew, Community Manager

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Hi Sharon

We consider an invoice to be issued when it has been printed, emailed or exported to PDF. At this point, we assume the invoice has been provided to another party and could be live in the 'real-world'.

If you are uploading an invoice to WorkCover QLD, which you have exported from Front Desk as a PDF, it will be marked as issued. If you are using the WorkCover QLD integration, we will be releasing an update in the coming weeks that will mark the invoices as issued.