Clearer receipt layout

  • 4
  • Idea
  • Updated 4 years ago

We are finding that patients are getting a bit confused (and workers comp insurers very confused!) with the layout of receipts, especially when only part of the invoice has been paid.

It would be good to have a simpler layout with the charge amount and payment amount on the same line.  Or even three columns - charge, payment, remaining.  At the moment we are printing and highlighting, and also writing an explanatory note, to make sure that there are no errors in payments as we have had before.

Photo of Hand Works

Hand Works

  • 57 Posts
  • 7 Reply Likes

Posted 4 years ago

  • 4
Photo of Joyaa Antares

Joyaa Antares

  • 285 Posts
  • 81 Reply Likes
  • Sounds interesting HW.  It would be great to see exactly what you are after.
  • I wonder if you can create a layout of what would be perfect for you (scan it) and attach it here as an image..?
Photo of Julienne Locke

Julienne Locke

  • 62 Posts
  • 10 Reply Likes
We have issues with this one as well.  Some of our private clients get confused between what is a receipt and what is an invoice.  Quite frequently actually
Photo of Hand Works

Hand Works

  • 57 Posts
  • 7 Reply Likes

I'm just thinking a simple change to the current layout to include the new columns on a receipt. Something like..

Date       Invoice No.     Description                           Fee    Reduction   Owed   Paid   Balance


Just so transactions relating to that invoice are on the one line.