Cliniq Apps

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  • Updated 7 months ago
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Hi, 
Any plans to integrate with Cliniq apps? Colleagues on Cliniko have had good results. 
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Jess Nest

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Posted 1 year ago

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rebekah harris

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a great idea I actually was asking this question the other day, it would be so much easier if he could take your tablet instead of having to go backwards and forwards to a computer
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Andrew Jenner

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We would certainly support this, I have also had good reports about it's integration.
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Timothy, Business Care Manager

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We are happy to monitor interest in this new interface.

Our general comment would be that it does require your clients to download an app onto their phones. Our experience is that you will be missing out on communicating with a considerable group of your clients that will not want to do this. 

The major functionality appears to be a booking system, which allows your patients to book appointments online. We refer users to our Patient Booking Gateway, which is tightly integrated with Front Desk and works using your practice rules and policies to book valid appointments. It can also allow your patients to cancel and reschedule when appropriate, as well as manage group classes. We currently have practices booking over 1,000 appointments per month and over 50% of their appointments online.

The best way to evaluate the Patient Booking Gateway is with an obligation free demo. For further information, please visit: http://smartsoft.com.au/PatientBookingGateway
(Edited)
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Aidan Nest

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The main benefit of integration of cliniq apps is the automation of patient relationship. Meaning that one action via frontdesk ie purchase of specific product results in an automated email sent out with information on how to use purchased product. 
https://www.cliniqapps.com/
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Western Region Health

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We were introduced to Cliniq apps at a workshop over the weekend and were very impressed.  This is definitely something Smartsoft should be looking into, the options to contact patients within a few clicks is amazing and something we are looking to utilise within our clinic.
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corinne

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yes we too are wanting to integrate this feature. A more automated clinic is what we would love. Any news on whether it will be integrated or timeline? Thank you
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Timothy, Business Care Manager

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Hi Corinne. Thank you for your post. Smartsoft is always open to third-parties integrating with Front Desk. In this case, it would be up to Cliniq Apps to do the work to complete the integration, so we recommend contacting them to express your interest in integrating with your Front Desk system. 

After a quick look at the Cliniq Apps website, there appears to be three main functions: Online patient bookings, automated patient communications and a reporting dashboard. Currently, Smartsoft offers a sophisticated online booking system, the Patient Booking Gateway, which is designed to work specifically with Front Desk. Front Desk also has tools to send out group communications via email, SMS and through integrating with MailChimp, though we acknowledge the benefit of automating this process. I can confirm that in the future, we will be introducing ways to automate reporting and communications with patients in Front Desk. Ultimately, you may not need to pay for a third-party application like Cliniq Apps. 

Lastly, in the coming weeks, we will be releasing a reporting and KPI dashboard for all users at no cost, which you can see in the screenshot below (click the image to view it in fullscreen).

(Edited)
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corinne

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Sounds great. Thanks for the reply
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corinne

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Hi Timothy - as per your post above have expressed to cliniq apps the desire to integrate with front desk. They said they would love to integrate with front desk and to let you guys know..
(Edited)
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Timothy, Business Care Manager

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Hi Corinne. As per our comment above, it will be up to Cliniq Apps to do the work to complete the integration. 

As of today, Front Desk will have both online booking and reporting dashboard functionality. These features are tightly integrated with Front Desk and therefore the functionality exceeds what is available with third-party interfaces. We also have automated patient communication on our radar for a future update, which may negate the need for third-party applications in this area.
(Edited)