Combination treatment for Patient Gateway

  • 1
  • Idea
  • Updated 4 years ago
  • Under Consideration
One of our main type of bookings is a combination treatment, where a patient is able to book a massage and chiropractic together. For example: 1/2 remedial massage at 2pm followed by a chiropractic treatment at 2:30pm. I believe more of our clients would be inclined to use the gateway if this was available. Is there something that can be done about this?
Photo of Charbel Chehade

Charbel Chehade

  • 1 Post
  • 0 Reply Likes

Posted 4 years ago

  • 1
Photo of Timothy

Timothy, Business Care Manager

  • 906 Posts
  • 271 Reply Likes
Hi Charbel. Thank you for your post.

If I assume correctly that these two services are not provided by the same practitioner, then it is not possible to offer a combined appointment type in the current version of the Patient booking Gateway.

In order to introduce a new feature to offer back to back appointments with different practitioners, we would need to make some large changes to how the gateway functions. We agree that this feature is definitely a good addition and we will consider this for a future update.