DVA Online Claiming - Fee Changes (1/7/2018)

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  • Announcement
  • Updated 2 years ago
  • (Edited)
Hi Community

Please be aware that DVA has implemented a fee change as of July 1st, 2018. Unfortunately, Smartsoft was not notified of this change.

Users may receive the following message when processing DVA Online Claims:
The benefit paid by Medicare / DVA is greater than the billed amount.
Would you like to increase the billed amount to the benefit amount?
This will require the admin password.
The message is indicating that DVA has paid more than you have billed and submitted in your claim.
Click 'Yes' or 'Yes to All' to continue, which will increase the amount billed to match the benefit paid.

Note you may be required to enter the 'admin' user password to continue.

Please note at this stage users will need to update their DVA item codes manually.
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Andrew, Community Manager

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Posted 2 years ago

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Rachel Bruce

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Hi again

I have spoken to DVA and they  have said that the changes that affect my practice (physio) are as follows

PH10 and 20 are now $64.25
PH30 is now $68.10
PH11 is $69.05
PH21 is $64.25
PH31 is $80.70
PH50 is $28.70
PH60 is $64.25
PH61 is $37.65
PH92 and 93 are $51.95
PH94 is $104.15

They have no idea when the schedule will be made public! If you need more info, I'd suggest calling them. There was a bit of a wait but once I got through they were really helpful

1800 550 457 
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Joyaa Antares

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Thanks Rachel - of those above, do you know which one has gone up from 63.30?  I am guessing PH10/PH20/PH21 were 63.30..?
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Rachel Bruce

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There are others at that price point depending on what services you offer ie hospital visits etc I haven't posted them as they are no codes that we use so didn't ask about them and did not want to give information based on a guess....

Good luck everyone :)
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Julienne Locke

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Thanks for the update... now to plan how we spend my 80c payrise for the first time in 4.5 years!!
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Joyaa Antares

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Perfect - thanks Rachel.  
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Thank you so much Rachel.
I got these as well:
PH95 Up to $91.05
PH96 Up to $195.25
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Thank you for this information. I've just rung DVA and here are some common codes for Podiatry:

F004 $64.25
F012 $64.25
F125 $57.35
F104 $67.75
F114 $64.25
F117 $64.25
F303 $73.40
F222 $362.20
F987 $53.50 (up to)
F304 $102.90

They mentioned that they were unaware of the increases until providers rang yesterday questioning the increased rebates (as little as they are). Unfortunately, they cannot predict when the new schedules will be published.


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ProActive Podiatry

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Great thank you Kate. And the home visit F033 is now $64.25 - we have lodged 2 invoices for home visits today at the old fee and I have just been advised that the system will "automatically update them" the advice on when we get a up to date fee schedule was advised it will be posted on the website when its ready ......