As one of our practices is paperless, we were hoping to have a simple new patients form available electronically ie. on a tablet whereby the information they enter is 'pulled through' to front desk. Similar functionality as the online booking request process only they're sitting in the waiting room and we could still do the final 'add' of the patient to ensure there's no duplicates.
Then we'd be pretty much 100% paperless
Posted 4 years ago
Josie Tropeano, Product Manager
Thank you for your input, this is the sort of valuable feedback we need.
Time to let you in on what we are already considering;
What details would you like on your electronic new patient information form ?
Time to let you in on what we are already considering;
- an electronic form on the booking gateway as part of the booking process that will put information directly into Front Desk. We already collect patient name, address, DOB and contact number and move this directly into a patient file if booking as a new patient. We need to add things like a consent for treatment, agreement regarding accounts etc and get them to sign the terms electronically.
- if not using patient gateway, emailing a link to new clients so they can fill in these details at home or out and about on their mobile devices before arriving for their first visit.
- in addition to the link above that could be sent in the practice at a first visit, if the client has a suitable mobile device with them to complete the form on their own device, a practice tablet (IPad) can be given to the patient to complete in the waiting room, which can also accept an electronic signature using finger signing technology.
What details would you like on your electronic new patient information form ?
Hi,
This sounds like an awesome idea. Authority to release information would be good ie doctor, solicitor, school counsellor.
Also, would you be able to pick & choose what you had on your form? We have clients who are private, medicare, workcover, legal etc & we need different information from each different type.
Thanks
Anna
Hi Josie,
This would be a really good feature to front desk.
We do not use patient gateway but we would give the new patents an ipad upon they arrival to complete a new patient questionnaire. Would it be available in an app and able to use without gateway?
Have you looked at the Tonic for health app?
It looks awesome and so easy and fun to use for patients instead of just filling out a standard form. The format of the questionnaire is based on gaming graphics.
Obviously you could not replicate their app but if it was among the same lines it would be perfect!
Thanks
Sam
This would be a really good feature to front desk.
We do not use patient gateway but we would give the new patents an ipad upon they arrival to complete a new patient questionnaire. Would it be available in an app and able to use without gateway?
Have you looked at the Tonic for health app?
It looks awesome and so easy and fun to use for patients instead of just filling out a standard form. The format of the questionnaire is based on gaming graphics.
Obviously you could not replicate their app but if it was among the same lines it would be perfect!
Thanks
Sam
We would need to ask the patient their presenting complaint, pain scale, any previous care and complete a diagram/checklist referring to problem areas on the body.
Also, a main issue for us would be transferring the data collected to the patients file and saving this as an attachment.
We run FD though Hostus so hopefully we wouldn't have any issues because of this.
Sam
Also, a main issue for us would be transferring the data collected to the patients file and saving this as an attachment.
We run FD though Hostus so hopefully we wouldn't have any issues because of this.
Sam
Hi Josie
Just like the clinical notes are, could this form or forms be customisable too?
Regards
Raffi
Just like the clinical notes are, could this form or forms be customisable too?
Regards
Raffi
I like the suggestions so far, including referral source and presenting complaint (what, how long, previous treatment). I would also like to add Medical History including medications.
Timothy, Business Care Manager
Timothy, Business Care Manager
Timothy, Business Care Manager
Hi Wendy. The previous time estimate was
provided in good faith based on the information available at the time. Software
development is a fluid process and at times we need to change direction in what
is important to be done now and what can wait. Our development team is always
working on the enhancement and improvement of the product as can be seen by the
regular updates. This item is one of the first things we will address
following the completion of the Xero integration. Thank you for the prod :)
provided in good faith based on the information available at the time. Software
development is a fluid process and at times we need to change direction in what
is important to be done now and what can wait. Our development team is always
working on the enhancement and improvement of the product as can be seen by the
regular updates. This item is one of the first things we will address
following the completion of the Xero integration. Thank you for the prod :)
Hi Tim,
I notice the Xero integration is in the works - will you also be developing a MYOB integration - that would save me a lot of data inputting!
Shelley
Miami Physio
I notice the Xero integration is in the works - will you also be developing a MYOB integration - that would save me a lot of data inputting!
Shelley
Miami Physio
any update on the online form?
Timothy, Business Care Manager
Hi Andrew. Based on past experience, we are
no longer providing exact release dates on new functionality as software development
is a dynamic process. Things are always coming up that require us to reassess our priorities. Having said that, we are committed to this functionality and we believe it will be released this year.
thanks Tim
Hi Timothy, any further updates on this?
Timothy, Business Care Manager
Hi Mark. No further updates at this time as we are working
on other priorities. An electronic intake form is still a high priority on our
development list.
Any progress on this feature?
Timothy, Business Care Manager
Hi Paul. Following the release of the Xero integration in the near future, the intake form is our next big project. Stay tuned for some exciting updates!
Any news on this topic from FD?
Timothy, Business Care Manager
Hi Russel. A digital intake form is definitely on the radar for later this year :)
Any update on this?
Steven, Business Care
Hi Ross
Just to let you know, we have started this project. We have currently put it on pause as we are getting our head around the actual scope of what is required. As we speak to more users, it's clear that everyone has slightly different needs. We started off wanting to create a simple form that collected basic information and had the client give consent for treatment and take responsibility for their accounts, particularly if they were not paid by third parties. We have now moved on to being able to add a number of predefined questions from a pool of options.
At this stage, we are just determining what those questions should be. We have developed the code to allow users to mark a body chart and to electronically sign the form.
Just to let you know, we have started this project. We have currently put it on pause as we are getting our head around the actual scope of what is required. As we speak to more users, it's clear that everyone has slightly different needs. We started off wanting to create a simple form that collected basic information and had the client give consent for treatment and take responsibility for their accounts, particularly if they were not paid by third parties. We have now moved on to being able to add a number of predefined questions from a pool of options.
At this stage, we are just determining what those questions should be. We have developed the code to allow users to mark a body chart and to electronically sign the form.
I have been waiting for this for two years and have begun to look at other options. I'd prefer you release a basic one just to input the first page of the client file and then make it fancier if you need to in an update. To put this into context I have to pay for an extra hour or two of admin support at $27 per hour EVERY DAY to enter this information from paper forms to front desk.., I don't even want to calculate what that looks like over the last two years but I'd be willing to pay to get an online form to do it to save me further costs!
i had liked Ross's comment above, because it indicated progress but I agree Gemille, the ability to at least enter basic patient data can be released and then the add-on components introduced at a later stage. Every practice will have differing needs, but the basic patient information from the General Tab would be vital for every practice i am sure.
Steven, Business Care
