Electronic Forms: new patient information

  • 34
  • Idea
  • Updated 4 weeks ago
  • Planned

As one of our practices is paperless, we were hoping to have a simple new patients form available electronically ie. on a tablet whereby the information they enter is 'pulled through' to front desk. Similar functionality as the online booking request process only they're sitting in the waiting room and we could still do the final 'add' of the patient to ensure there's no duplicates.

Then we'd be pretty much 100% paperless

Photo of Teresa O'Donnell

Teresa O'Donnell

  • 40 Posts
  • 20 Reply Likes
  • Excited

Posted 5 years ago

  • 34
Photo of Charmaine Petersen

Charmaine Petersen

  • 3 Posts
  • 6 Reply Likes
Excluding our new patient forms we too are paperless. I would welcome the addition of an electronic form as this would see us 100% paperless also.  
Photo of Josie Tropeano

Josie Tropeano, Product Manager

  • 64 Posts
  • 44 Reply Likes
Thank you for your input, this is the sort of valuable feedback we need.

Time to let you in on what we are already considering;
  • an electronic form on the booking gateway as part of the booking process that will put information directly into Front Desk.  We already collect patient name, address, DOB and contact number and move this directly into a patient file if booking as a new patient.  We need to add things like a consent for treatment, agreement regarding accounts etc and get them to sign the terms electronically.
  • if not using patient gateway, emailing a link to new clients so they can fill in these details at home or out and about on their mobile devices before arriving for their first visit.
  • in addition to the link above that could be sent in the practice at a first visit, if the client has a suitable mobile device with them to complete the form on their own device, a practice tablet (IPad) can be given to the patient to complete in the waiting room, which can also accept an electronic signature using finger signing technology.
In addition to how we deliver this, we also need to better understand what you want on your new patient (electronic) forms as this varies from practice to practice (and profession).


What details would you like on your electronic new patient information form ?
Photo of Anna & Val

Anna & Val

  • 17 Posts
  • 8 Reply Likes

Hi,

This sounds like an awesome idea. Authority to release information would be good ie doctor, solicitor, school counsellor.

Also, would you be able to pick & choose what you had on your form? We have clients who are private, medicare, workcover, legal etc & we need different information from each different type.

Thanks

Anna

Photo of Mandurah Chiropractic

Mandurah Chiropractic

  • 11 Posts
  • 5 Reply Likes
Hi Josie,

This would be a really good feature to front desk.

We do not use patient gateway but we would give the new patents an ipad upon they arrival to complete a new patient questionnaire. Would it be available in an app and able to use without gateway?

Have you looked at the Tonic for health app?
It looks awesome and so easy and fun to use for patients instead of just filling out a standard form. The format of the questionnaire is based on gaming graphics.
Obviously you could not replicate their app but if it was among the same lines it would be perfect!

Thanks

Sam
Photo of Mandurah Chiropractic

Mandurah Chiropractic

  • 11 Posts
  • 5 Reply Likes
We would need to ask the patient their presenting complaint, pain scale, any previous care and complete a diagram/checklist referring to problem areas on the body.
Also, a main issue for us would be transferring the data collected to the patients file and saving this as an attachment. 
We run FD though Hostus so hopefully we wouldn't have any issues because of this.

Sam
Photo of Raffi TopCareChiro

Raffi TopCareChiro

  • 4 Posts
  • 0 Reply Likes
Hi Josie

Just like the clinical notes are, could this form or forms be customisable too?

Regards
Raffi
Photo of Mark Caldwell

Mark Caldwell

  • 6 Posts
  • 9 Reply Likes
I like the suggestions so far, including referral source and presenting complaint (what, how long, previous treatment). I would also like to add Medical History including medications. 
Photo of Timothy

Timothy, Business Care Manager

  • 872 Posts
  • 262 Reply Likes
Hi Tonia. We agree, we think this is a great idea! I can confirm that it is on our development list and we aim to have this released in an update before the end of this year. We're constantly working on new features and improvements to Front Desk, it's just a matter of priority as to what ideas are implemented first. Follow this post to be kept in the loop with any updates.
Photo of Steven

Steven, Business Care

  • 267 Posts
  • 75 Reply Likes
Hi everyone

We are happy to monitor the interest in users wishing a basic intake form (only).
Photo of Teresa O'Donnell

Teresa O'Donnell

  • 40 Posts
  • 20 Reply Likes

hi Steven

I definitely support a basic form, capturing what's on the general tab as a first pass.

Thanks

Teresa

Photo of Timothy

Timothy, Business Care Manager

  • 872 Posts
  • 262 Reply Likes
A recent review of other PMS products shows that most of them do not currently have client intake form functionality. Research on this project started some time ago and after consultation with some of our users, we found that they had greatly varying patient intake form requirements. These range from simple treatment and privacy consent forms to taking detailed medical histories.

We are currently working on a form creator as an active project, which will allow users to add custom questions/fields to an online form.
Photo of In Stride Health Clinic

In Stride Health Clinic

  • 143 Posts
  • 29 Reply Likes
Tim, great news.  keep up the great work. Sharon
Photo of Timothy

Timothy, Business Care Manager

  • 872 Posts
  • 262 Reply Likes
Hi Indra. Electronic form functionality is still on our development list for Front Desk and will also be a feature of PracSuite. Due to the nature of software development and our continually changing priorities, we can't provide an ETA at this point. What we can let you know is that following the release of the Xero integration in the coming weeks, our next priorities are automating sending of SMS reminders and electronic forms.
Photo of Jodie Powell

Jodie Powell

  • 1 Post
  • 0 Reply Likes
Has there been any further progress on the electronic intake form functionality in the last 5 months since this comment?
Photo of Steven

Steven, Business Care

  • 267 Posts
  • 75 Reply Likes
Hi Jodie. We are adding electronic forms to the PracSuite product first and then we will be sharing that code with Front Desk. Due to the nature of software development, we are unable to give a timeline at this stage.