As one of our practices is paperless, we were hoping to have a simple new patients form available electronically ie. on a tablet whereby the information they enter is 'pulled through' to front desk. Similar functionality as the online booking request process only they're sitting in the waiting room and we could still do the final 'add' of the patient to ensure there's no duplicates.
Then we'd be pretty much 100% paperless
Posted 5 years ago
Timothy, Business Care Manager
A recent review of other PMS products shows that most of them do not currently have client intake form functionality. Research on this project started some time ago and after consultation with some of our users, we found that they had greatly varying patient intake form requirements. These range from simple treatment and privacy consent forms to taking detailed medical histories.
We are currently working on a form creator as an active project, which will allow users to add custom questions/fields to an online form.
We are currently working on a form creator as an active project, which will allow users to add custom questions/fields to an online form.
Tim, great news. keep up the great work. Sharon
Hi front desk team. Just wondering if you have a timeframe for when you anticipate the electronic patients forms to be up and running. Thank you
Timothy, Business Care Manager
Hi Corinne. Development on the electronic intake form add-on is underway. Presently, we're working on other priority items so we can't provide a time frame at this stage. We'll continue to post updates in this thread, so please click the follow button to make sure you receive email alerts for any updates.
Thanks Timothy - what do you mean by add-on?
Timothy, Business Care Manager
Hi Corinne. When we use the term add-on, we mean a new feature enhancement in Front Desk. This will be at no cost to Front Desk users.
Hi Tim,
Could the electronic patient details/consent form from our website be automatically transferred into front desk?
Rebecca
Could the electronic patient details/consent form from our website be automatically transferred into front desk?
Rebecca
Timothy, Business Care Manager
Hi Rebecca. Our intention has always been to have the information appear in Front Desk where possible :)
Timothy, Business Care Manager
Hi Indra. Electronic form functionality is still on our development list for Front Desk and will also be a feature of PracSuite. Due to the nature of software development and our continually changing priorities, we can't provide an ETA at this point. What we can let you know is that following the release of the Xero integration in the coming weeks, our next priorities are automating sending of SMS reminders and electronic forms.
Has there been any further progress on the electronic intake form functionality in the last 5 months since this comment?
Steven, Business Care
Hi Jodie. We are adding electronic forms to the PracSuite product first and then we will be sharing that code with Front Desk. Due to the nature of software development, we are unable to give a timeline at this stage.
Hi Steven.
I have used frontdesk since 2007. We have grown from a single license up to 15 licenses. I know we are still “little fish” compared to some, however I find it disappointing the level of priority this task has been assigned. I first asked about this 4 years ago. Delivery dates have been given and then passed. In the meantime we see 140 new clients every month and each of their basic contact and referral details have to be archaically, manually entered at the end of each day. Even at minimum admin wage this adds up to thousands of dollars every year not to mention the money wasted in correcting the human error common to this type of data handling. I have gotten to the point of researching your competitors and the cost of database transfer and choosing one which has this functionality. If this development item has not been actioned by June 30 next year we will be changing our provider despite the extra time and effort and error a full database and system transfer will undoubtedly bring.
Please attend to this soon,
Gemille Cribb, Equilibrium Psychology
I have used frontdesk since 2007. We have grown from a single license up to 15 licenses. I know we are still “little fish” compared to some, however I find it disappointing the level of priority this task has been assigned. I first asked about this 4 years ago. Delivery dates have been given and then passed. In the meantime we see 140 new clients every month and each of their basic contact and referral details have to be archaically, manually entered at the end of each day. Even at minimum admin wage this adds up to thousands of dollars every year not to mention the money wasted in correcting the human error common to this type of data handling. I have gotten to the point of researching your competitors and the cost of database transfer and choosing one which has this functionality. If this development item has not been actioned by June 30 next year we will be changing our provider despite the extra time and effort and error a full database and system transfer will undoubtedly bring.
Please attend to this soon,
Gemille Cribb, Equilibrium Psychology
We are also interested and would be very keen to implement this within our practice.
I fully appreciate that the Xero implementation would have been very time consuming, as would be the Cloud based software but hopefully the e NP forms will soon be developed?
I fully appreciate that the Xero implementation would have been very time consuming, as would be the Cloud based software but hopefully the e NP forms will soon be developed?
Hi Admin Team,
Any indicative timelines that are definitive on this?
Cheers
Any indicative timelines that are definitive on this?
Cheers
Timothy, Business Care Manager
Hi David. The status on this function has not changed. Please refer to the post above.
