Email option for support call back on a preferred time and date

  • 1
  • Idea
  • Updated 4 years ago
It would be really great to have the option of emailing support with a question and then request a support call back on a specific time and date.
Photo of Wally Johnston

Wally Johnston

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Posted 4 years ago

  • 1
Photo of Steven

Steven, Business Care

  • 281 Posts
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Hi Wally

Thanks for your suggestion. Most of our clients want us to respond ASAP which is why a preferred contact time isn't present on the form. When filling out a support request, if there is a particular time which you would prefer to be contacted please just pop that in the body of the support request for now.

We are happy to monitor the interest in this topic by other users.