Emailing Appointment Cancellations to Practitioners

  • 1
  • Problem
  • Updated 4 weeks ago
  • Solved
When we take an appointment cancellation on any day before the appointment is due the email to practitioners notes the next appointment as the one just cancelled. It would be useful for the system to pick up the fact that there may be a forward booked appointment that they may have already forward booked. This means we know at the practitioner end we can see that they are still in the system and in many cases a recall may not be necessary if they are just dropping an appointment and keeping their next one.   
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Paul Mudge

  • 3 Posts
  • 0 Reply Likes

Posted 1 month ago

  • 1
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Timothy, Business Care Manager

  • 908 Posts
  • 271 Reply Likes
Hi Paul. Thank you for your post. We aware of this issue and it will be addressed in the next Front Desk upgrade due out next week :)
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Timothy, Business Care Manager

  • 908 Posts
  • 271 Reply Likes
Hi Paul. This issue has been resolved in Front Desk v20.0.8, which is now available to download at www.smartsoft.com.au/support