Front Desk - Pre-Release Upgrades (28 March 2019)

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  • Announcement
  • Updated 4 months ago
  • (Edited)
We are pleased to announce the following Pre-release upgrades for the Front Desk suite of products. Pre-release versions have gone through our full internal testing and quality assurance but limited or no external real-world live testing. Pre-release builds are made available for users wanting the most up-to-date features.

To download software upgrades, click the link below:



Front Desk® - Practice Management System v18.3.1
The version includes a new waiting list report.

Front Desk now supports three Xero integration methods: Daily Summary, Detailed & Detailed (Single Contact). The new Daily Summary option creates a single, fully paid invoice in Xero per payment method for your daily takings. Detailed and Single Contact modes now sync additional reference information for health fund, Medicare and DVA payments.

The Xero integration is currently only available to users who have registered as part of our Xero beta testing program. Please contact Smartsoft if you would like to participate in the testing process.

A full list of changes and improvements in v18.3.1 can be found here.

Front Desk® – Patient Booking Gateway v6.4.0
This version includes the ability to restrict the Patient Booking Gateway to only offer appointments at particular start times. We’ve also added the option to reduce the number of required contact details when booking as a guest. These features can be configured in Front Desk > Patient Booking Gateway Configuration. We have also fixed a few bugs.

A full list of changes and improvements in v6.4.0 can be found here.

Front Desk® – Web Appointment Book & Insights Dashboard v7.1.2
This version includes minor bug fixes for the Web Appointment Book.

Previous changes in v7.1.0 included the introduction of two new widget types to the Insights Dashboard:
  • The Appointment Book Utilisation widgets allow you to view what percentage of each practitioner’s working time is utilised.
  • The Patient Visit Average widgets display the average number of times new patients are consulted for each practitioner.
Other improvements include the option to view billed amounts less reductions on billing widgets, improved loading times, optimisations for large databases, relocated graph legends with the option to turn them off and improved presentation of value type widgets.

Front Desk Insights Dashboard is an advanced reporting tool that allows you to monitor the health of your business using customisable widgets such as graphs, tables and KPIs. This application is available to Front Desk users at no cost and provides live business intelligence information, offering flexible feedback on day-to-day business operations. The Insights Dashboard user guide can be found here.

A full list of changes and improvements in v7.1.2 can be found here.
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Timothy, Business Care Manager

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