Front Desk - Production Upgrades (17 July 2018)

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  • Updated 5 months ago
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We are pleased to announce that the following Front Desk upgrades have been given Production designation, meaning they have been thoroughly tested by the Smartsoft development team and have undergone real-world testing as pre-production releases. We encourage all users to upgrade to the versions below at their convenience. If you have already upgraded to the versions below, there is no need to update your software at this time.

To download software upgrades, click the link below:



Front Desk® - Practice Management System v18.1.7
New features include the ability to send invoices by email in bulk and improvements to the billing process. A full list of changes and improvements in v18.1.7 can be found here.

If you are upgrading from version 18.0.0 or earlier, it is important that you familiarise yourself with the Front Desk Accounting Update March 2018 document before updating your system.

Front Desk® – Web Appointment Book & Insights Dashboard v7.0.5
The Web Appointment Book allows users to access the Front Desk Appointment Book inside and outside of the practice using a web browser on desktop and smartphone devices. 

Front Desk Insights Dashboard is an advanced reporting tool that allows you to monitor the health of your business using customisable widgets such as graphs, tables and KPIs. This application provides live business intelligence information, offering flexible feedback on day-to-day business operations and is available to Front Desk users at no cost. The Insights Dashboard user guide can be found here.

A full list of changes and improvements in v7.0.5 can be found here.

Front Desk® – Patient Booking Gateway v6.3.0
This version includes an improved appointment selection process that allows a patient to view next available appointments on their preferred date. We’ve also added the option to display a link to your practice privacy policy.



A full list of changes and improvements in v6.3.0 can be found here.
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Timothy, Business Care Manager

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