Google Mail integration ????

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  • Updated 2 years ago
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Hello, I am wondering if you have fixed the problem of calendar integration with the gmail calendar? I use an icalendar on my iphone (which integrates fine) but I also use google calendar, which integrates with the ical on my phone, but not with Front Desk. This means that whilst Front Desk appointments are able to appear in my phone's ical, they do not sync to my google calendar on my desk top. Has this been fixed? Thanks, Joanna
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Joanna

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Posted 3 years ago

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Gerry, Senior Application Developer

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Official Response
Hi Joanna, it has been a while since we last looked into this issue, but last time we investigated we found that Google Calendar doesn't fully support the iCalendar format. It will accept new calendars, but once a calendar has been added it isn't possible to get it to automatically update like Apple Calendar does. As far as we're aware Google haven't made any changes to their calendar to fix this issue. This means that Google Calendar isn't currently supported by Front Desk's iCalendar integration.
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Joanna

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Yes that would appear to be the case (I did a test yesterday on my own google calendar). It shows on my iphone but not on my computer. This is a great shame, and if ever enabled, will make a massive difference to us. Thanks, Joanna
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Joanna

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A question - does the Front Desk calendar integrate into Outlook calendar?

Thanks,
Jo
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Timothy, Business Care Manager

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Hi Joanna. It certainly does work with Outlook. You could use an email client like Outlook which will work with not only your Gmail account but also with iCal implementations like ours. More info on setting this up at: http://smartsoft.com.au/faqs/icalendar
(Edited)
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Joanna

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any changes yet on google mail integration?
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Timothy, Business Care Manager

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Hi Joanna. We don't believe that Google has made any changes to the way that iCal subscriptions are handled in Google Calendar. We recommend subscribing to your Web Appointment Book iCal link directly in your calendar application, rather than in Google Calendar at this stage. 
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Joanna

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Thanks Timothy. I do have it connected and it does appear in my iphone app, but i tend to use google calendar on my computer, and it doesn't show up there, so it's not really of any use... shame.