Hi has anybody compared cliniko, coreplus or other web based software against frontdesk. If yes i would be very interested in your comparison. esp re: costs on having it on multi devises, icloud backup, and support. My biggest concerns with frontdesk is having to purchase 2nd licence because i want to run it on my tablet/laptop. Still sole practitioner and receptionist. against no fees to have it on other devises with the other software companies. Been using frontdesk for 5 years, don't want to leave so tell me on pro's and con's for each software company please.
Posted 4 years ago
Chris is your reply directed at me? I am confused. why do I need to think before opening my mouth??
That comment was actually directed to Spiro, not you Danielle. You had a
query, and Spiros response was insufficient to say the least, in that
he provided no detailed analysis on the other products in the
marketplace. I can't imagine his comment helped you make an informed
decision. I'm sorry for the confusion.
(Edited)
Tony Taddeo, Managing Director
Hi Chris Parkinson your post was removed as we considered it as abusive to other members of our community. We will always encourage open comments, but there is no room here to be rude to others.
Apologies to Danielle and Spiro.
Tony
Apologies to Danielle and Spiro.
Tony
(Edited)
Tony Taddeo, Managing Director
<<there's no point in continuing the discussion>>
Your only point I agree with.
Your only point I agree with.
Hi,
Joel from Cliniko here, I hope you don't mind me posting on your forum, I just wanted to clarify two things:
1. Tony, you seem to address Chris as though he is involved with Cliniko or it's his product in some way. He's not, I don't know who he is.
2. It's correct that we don't care about qualifications or experience for our support team (or anyone we hire). That doesn't mean our standards are low or it's a cost saving thing. We pay our team very well (much higher than listed above) and are very selective.
I won't get into any other things mentioned about our product, it's not the place for me to do so.
Joel
Joel from Cliniko here, I hope you don't mind me posting on your forum, I just wanted to clarify two things:
1. Tony, you seem to address Chris as though he is involved with Cliniko or it's his product in some way. He's not, I don't know who he is.
2. It's correct that we don't care about qualifications or experience for our support team (or anyone we hire). That doesn't mean our standards are low or it's a cost saving thing. We pay our team very well (much higher than listed above) and are very selective.
I won't get into any other things mentioned about our product, it's not the place for me to do so.
Joel
Tony Taddeo, Managing Director
Thanks Joel
You are welcome here.
Our point was that we do care about qualifications and experience when hiring professional staff and this is a valid point of differentiation between our offerings. There is room for everyone, I'm happy that we let the consumer decide what is best for them.
Cheers
Tony
You are welcome here.
Our point was that we do care about qualifications and experience when hiring professional staff and this is a valid point of differentiation between our offerings. There is room for everyone, I'm happy that we let the consumer decide what is best for them.
Cheers
Tony
As a former user of Frontdesk I can say Tony's attitude here on these posts is reflected in his attitude in general. He states the signing on to support service was optional, but I felt like I was intimidated to do so. I was even told I risked all of my data being lost. He was terrible to deal with in my opinion. When he compared himself to Steve Jobs was probably a low point. I am not using either Cliniko or Coreplus now, but I am extremely grateful to be away from Frontdesk, and be free of Tony (Also the cloud is great, and the money you save is huge).
Tony Taddeo, Managing Director
Bill, we are happy you have your say. We do inform people that a support and upgrade agreement is important when running business critical software, however it is optional. Im sorry you saw this as intimidation.
