Hi Guys
I’m trying to gauge real world personal experiences in regards to the ideal billing frequency when sending accounts to Workcover (or Motor Accident Boards). In the near future we will be releasing further functionality in regards to emailing invoices either individually or in a batch and this feedback will be important to us when providing supplementary practice management advice to our users.
Is it best to send an invoice at the time of consultation, weekly or monthly? I’m interested in the balance between the efforts involved and any improved payment times if billing more often.
Josie Tropeano, Product Manager
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Posted 5 years ago
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The new Workcover Qld function is great. Payment is received within days of emailing.
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Hi Josie,
We send our invoices at the time of consultation. This makes our accounting easier and then our psychologists are not waiting extra time to get paid if we send them monthly
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There is a separate discussion in the forum about the way Front Desk handles invoicing and statements. Give me a second and I will find it. :)
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It would be good to be able to link a work over email to contact information details directly under their billing account in the clients front desk to retain memory of the email details- at present there I s no spot to add this.
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