iCalendar Integration with reminder emails?

  • 5
  • Idea
  • Updated 3 years ago
Is it currently possible to add an iCalendar link (and  / or one that will link into other calendars like outlook) into reminder emails in the same way as we now can for SMS?
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david donkin

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Posted 3 years ago

  • 5
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Tony Taddeo, Managing Director

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Hi David

Thank you for all your ideas and for often jumping in and helping other users. Much appreciated.

Our appointment.mobi site, which stores and generates the calendar links has been integrated into our SMS gateway service. When you send an SMS, we now also send through the additional calendar information to generate the iCalendar link. Though we provide the functions to send emails through your mail hosting company, they do not go through our systems. We would need to develop additional functionality to upload appointment information to our appointment.mobi service for each email sent, which has not been done at this time. Further, our experience is that emails for appointment reminders are not actioned by patients as well as SMS, hence the lower priority for us.

I have changed this item to an 'idea' to help gauge interest in you suggestion. 
(Edited)
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david donkin

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Hi Tony,

No problem re using the community, its a great resource. I've learned a bit from other peoples' questions and answers to make our use of the product more efficient so its a win-win.

Thanks for the explanation. It does sound like a chore to integrate it into emails. It's something we'd love to see, but isn't a deal-breaker :)