Idea not to "clear" search characters when searching for a patient

  • 10
  • Idea
  • Updated 5 years ago
  • Implemented
When searching for a patient, or using the Ctrl-P function, the default search field is "surname". Sometimes we need to change this to "mobile" or any of a number of different fields for a search we are making. Then, when it comes to making a new search some time later, we forget to alter the search field back to "surname".   So we type in a person's name and of course "mobile" or whatever doesn't pick them up.   We then have to re-select "surname" and - here's the crux - retype in the patient's name. Is it possible not to need to "clear" the "search character" box when selecting for a different "search on" field?   
Cheers, J.
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Joyaa Antares

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Posted 5 years ago

  • 10
Photo of Dan


  • 10 Posts
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great idea
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Teresa O'Donnell

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Also agree can be really frustrating...
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Tony Taddeo, Managing Director

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Yep we like it too!  Look out for it in a near future update.
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Andrew, Community Manager

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Hi Joyaa

Thanks for submitting your idea.

This suggestion has been implemented in Front Desk version 16.5.4, which is now available on our website.

Please see the announcement here for more information on the release.