Hi there, I'm relatively new to the software and can't seem to find this anywhere.
How do I re-print an already paid account, with an invoice number on it?
We have a patient who needs this to claim back from her workcover, but our receipts appear to have no invoice number on them... how do I ensure the numbers are printed on the receipts, and how will I reprint this one so it includes the number somwhere on it?
Thanks heaps, Sarah
How do I re-print an already paid account, with an invoice number on it?
We have a patient who needs this to claim back from her workcover, but our receipts appear to have no invoice number on them... how do I ensure the numbers are printed on the receipts, and how will I reprint this one so it includes the number somwhere on it?
Thanks heaps, Sarah
Posted 2 years ago
Steven, Business Care
Hi Sarah
If you cannot see the invoice number appearing on your receipts, you may have the setting to display it disabled.
To enable, go to System Information > Printing Options > Statement and tick the Show Statement/Invoice Numbers option.
Once you have confirmed this settings has been applied, to reprint a previous invoice, go to the Transactions tab of a Patient’s file, untick Show Outstanding Only, right-click on the required Invoice and select Reprint.
From here, you can Print, Preview, Email or create a PDF of the Invoice to provide to your patient.
If you cannot see the invoice number appearing on your receipts, you may have the setting to display it disabled.
To enable, go to System Information > Printing Options > Statement and tick the Show Statement/Invoice Numbers option.
Once you have confirmed this settings has been applied, to reprint a previous invoice, go to the Transactions tab of a Patient’s file, untick Show Outstanding Only, right-click on the required Invoice and select Reprint.
From here, you can Print, Preview, Email or create a PDF of the Invoice to provide to your patient.