Is it possible to split an account across multiple payers?

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  • Updated 2 years ago
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We are increasingly - 3 this month versus virtually never - getting requests from parents to have an invoice/account split between them and their former partner. Before I just say no we aren't able to do this, is it possible??
Thanks again
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david donkin

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Posted 2 years ago

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Cath Gomboc

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I believe you could add several " bill to third party" tabs under the patient name..
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Timothy, Business Care Manager

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Though you can run multiple accounts on one patient file, say for the mother and the father of a child, I don't believe you are going to be able to split the item in two, predominantly as this will not be accepted by health insurance companies/Medicare etc.

Though Front Desk has a flexible billing system when it comes to multiple accounts per patient file, our recommendation is not to go down this path in this scenario.
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Emily

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We just say no as it is not our responsibility to negotiate the financial split of payments and we do not want to become the 'go-between' with warring parents.
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david donkin

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Thanks Cath, Tim & Emily.
Cath, I was worried that both parents would present the bill to a health fund for same day, as Tim suggests this would be a problem.
Agree Emily. I was tempted to point out "not my circus not my monkeys" but thought that a bit harsh and figured if we could do it easily then why not :)