is there a way to find out when original appointment was made after is has been changed?

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  • Updated 3 years ago
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NewPsych Reception

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Posted 3 years ago

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Steven, Business Care

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Hi Tonia

The date that gets recorded in the appointment is the last time it was edited and who edited it. A full history of every edit is beyond the scope of what we thought was needed.
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Maureencl

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What would be useful is if the most recent appointment date/time was recorded as it is for deleted appointments.  If an appointment is accidently moved or if all the appointments for a particular day/practitioner have to be rescheduled, there is no way to see what the previous appointment time was.  This can cause chaos, and I have had to start recording in the notes the current appointment time in case there is a problem.  This is made more important because there are several staff who can make and move appointments in our practice.
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NewPsych Reception

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No worries, thanks.